Program Courses

• Student Success Strategies [SSS4]

  • The purpose of this course is to optimize learning through equipping students with effective study techniques. This course also provides an introduction to personality styles that will be encountered in the workplace and allows students to practise appropriate and productive interaction between the various styles. Emphasis is placed on the types of communication that work best with each style in order to achieve a good working relationship and to manage and resolve conflicts that arise. Students are also introduced to strategies for setting personal goals, managing time, and managing the stress that results from study or work and builds on positive group dynamics and setting expectations for student success.

• Introduction to Computers [ITC4]

  • This course is a broad-based introduction to using a personal computer. It teaches the fundamentals of an operating system and the most popular application software including word processing, spreadsheets, and presentations. You will also learn about the Internet, Web browsers, electronic mail and antivirus software. The course is based on the Windows 7 operating system, Microsoft office 2013 and a variety of popular software programs for the Internet-related and security-related applications

• IT Fundamentals [CA-ITF4]

  • This course focuses on the essential IT skills and knowledge needed to perform tasks commonly performed by end-users and entry-level IT professionals. Students will learn to use the features and functions of common operating systems and establishing network connectivity. The course will explore common software applications and their purpose, security and web browsing best practices. By the end of this course students will have gained foundational knowledge in IT concepts and terminology, IT infrastructure, applications, and software development, database fundamentals and security.

• Professional Skills [PSK4]

  • This course is designed to equip students with the skills necessary for dealing effectively with both customers and colleagues in the business world. Using a variety of instructional methods including role-plays, case studies, group exercises, simulated situations, and discussions, students learn and practice customer service and interpersonal skills necessary for success in today’s business environment.

• Managing and Maintaining PCs (A+): Part 1 [PC14]

  • This course is the first of two courses that cover the general installation, maintenance and management of computer hardware and software resources. This first course focuses on the hardware resources that make up a computer system course will align to the CompTIA A+ learning objectives. Students will learn about the operation of microcomputer systems, the various hardware components that makeup a computer system and how to troubleshoot common hardware problems.

• Managing and Maintaining PCs (A+): Part 2 [PC24]

  • This course is the second of two consecutive courses that align to the CompTIA A+ certification requirements. This course focuses on the software installation, configuration and troubleshooting as well as system security. Students will gain an understanding of the various network models, standards and protocols. Students will install configure and troubleshoot operating system software as well as application software packages. Finally, the course will explore security issues involving software installations.

• Network+ [NWPO]

  • The Network+ course will provide students with an introduction to the theory of networks. Students will learn basic networking concepts relating to the types of networks, general networking components, specialized hardware and software associated with networks, and how to set up and configure networks. Students will also learn about network security, wireless networks, as well as Voice over IP network capabilities.

• Deploy and Automate Secure Cloud Environments [CA-CLODP]

  • This course focuses on the implementation and support of cloud-based infrastructure services in the context of the broader IT systems operations in a datacenter environment. Students will learn about the deployment, migration, optimization and protection of mission critical applications to the cloud. The course will explore the challenges of multi-cloud environments and the techniques to overcome these challenges. The course will begin with the fundamental concepts of cloud architecture and design with an overview of the foundational technologies and concepts that comprise the cloud. From there students will explore the deployment and managing of cloud networks with a focus on the securing of cloud resources. Finally, the course will conclude with cloud optimization and high availability as important factors for security measures and disaster recovery. Throughout the course, emphasis is placed on the use of automation and orchestration, and troubleshooting.

• Visio [VIS4]

  • IT professionals are constantly working with a variety of diagrams from basic flowcharts to floor plans and Network diagrams. This Introduction to Microsoft Visio course is designed for students who are new to Visio and who will be using Microsoft Visio to create basic workflows and perform end-to-end flowcharting and diagrams. Students will learn about the tools and features of Visio and apply the skills to create a variety of diagrams on a scale from the basic organizational charts and flowcharts to the more complex workflow diagrams and network diagrams.

• Configuring a Windows Client Operating System [WNDX]

  • This is the first course covering Windows 10. In addition, skills learned in this course will give students a foundation to build on in Windows Server courses. Topics include installing Windows 10, performing post-installation configuration, implementing Windows in an enterprise environment, configuring networking, storage, data access, implementing applications, configuring updates, monitoring and remote management, configuringsystem recovery, authorization and authentication.

• Installation and Management of Servers [CA-SERPL]

  • This course provides the student with the knowledge and skills required to install, configure, manage and maintain server installations. The course will cover the server lifecycle through the following four themes: Server, virtualization and security concepts, managing physical assets, and server hardware and storage configurations; installing, troubleshooting and maintaining server operating systems; and managing data security, service and data availability and decommissioning. Students will learn to install and configure server hardware and server operating systems. The course will then explore the implementation of server hardening and security controls, troubleshooting of common server problems and general server maintenance and upkeep. Finally, students will gain an understanding of key disaster recovery strategies, high availability options, and backup and restore concepts.

• Linux Administration and Management [CA-LINX]

  • This course will provide the students with the knowledge and skills required to configure, manage, operate, and troubleshoot Linux in on-premises and cloud-based server environments. Students will learn to use security best practices, scripting, containerization, and automation. The course aligns its coverage to the CompTIA Linux+ exam objectives into blocks based around the following themes: Linux concepts; Server administration; Network management and security; Scripting, automation, and installation of Linux.

• Configuring Windows Devices [CWDO]

  • This course will provide the students with skills necessary to deploy, configure and support Windows apps, resources and devices. Students will learn how to support the Windows Store and Cloud Apps, Mobility options and devices using Microsoft Intune. The course will explore the configuration of settings to support data storage and security, remote connections, resources, desktop apps, updates and mobility options with Azure RemoteApp. Finally, students will be able to configure system recovery and file recovery settings and manage system updates.

• Interconnecting Cisco Network Devices [ICNO]

  • This course explores the configuration and administration of common Cisco network devices. Students will learn about layered internetwork communication, protocols and standards and how to plan and design Internetworked LANsand WANs. This course will allow the students to workwith the Cisco Internetwork Operating System (IOS) in a simulated environment. Students will learn to implement and manage Cisco routers and switches.

• Introduction to Internetworking [INN8]

  • This course explores the fundamental concepts in internetworking. The focus of this course is TCP/IP. Students will explore the DOD and OSI Reference Models and learn to identify TCP/IP Protocol Suite Components and implement IP addressing and Subnet Masks. Students will learn about name resolution and TCP/IP naming services and how to navigate the Cisco IOS Interface and perform basic operations on Cisco Routers and Switches.

• Administration of Windows Server Hybrid Infrastructure [CA-AZ800]

  • This course will explore the installation and administration of Windows Server on-premises, hybrid, and Infrastructure as a Service (IaaS) platform workloads. Students will learn to integrate Windows Server environments with Azure services and manage Windows Server in on-premises and hybrid networks. The course will explore the deployment, packaging, securing, updating, and administration of Windows Server workloads using on-premises, hybrid, and cloud technologies. Students will learn how to implement and manage on-premises and hybrid solutions, such as identity, security, management, compute, networking, storage, monitoring, high availability, and disaster recovery.

• Installation, Storage, and Compute with Windows Server 2016 [W740]

  • Installation Storage and Compute with Windows Server 2016 is the first of the Windows Server 2016 courses. This course covers the installation and configuration of Windows Server 2016 and its services. Students will learn to configure disks and volumes, implement server storage, create, manage and maintain server images for deployment and configure virtualization with Hyper-V. The course will also explore the deployment of Windows containers and the implementation of failover clustering and high availability disaster recovery options. Students will learn to implement Network Load Balancing and monitor server installations.

• Configuring Windows Server Hybrid Infrastructure - Advanced [CA-AZ801]

  • This course will continue the development of knowledge and skill in the administering and configuring a Windows Hybrid infrastructure. Students will develop their skill in the five key areas of securing Windows on-premises and hybrid infrastructures, implementing and managing Windows Server high availability, implementing disaster recovery, migration of servers and workloads to Azure, and monitor and troubleshoot Windows Server environments.

• Networking with Windows Server 2016 [W741]

  • Networking with Windows Server 2016 is the second of the Windows Server 2016 courses. This course covers the implementation and configuration of networking services under Windows server 2016. The course will cover the implementation of IPv4 and IPv6 addressing as well as the installation of the various networking services and servers such as DNS, DHCP and IPAM. Students will learn to implement Virtual Private Networks and DirectAccess solutions as well as the implementation of Network Policy Server (NPS) and authentication. The course will explore the implementation of Distributed File System and Branch Office solutions.

• Identity with Windows Server 2016 [W742]

  • Identity with Windows Server 2016 is the third of the Windows Server 2016 courses that covers the administering and configuring of Active Directory infrastructure under Windows Server 2016. The course will cover the installation and configuration of domain controllers followed by the creation and management of active directory users, computers, groups and organizational units. Students will learn to configure Service Authentication and account policies, group policies and objects and settings. Students will also explore the installation and configuration of Active Directory Certificate services and Active Directory Federation services.

• Career & Employment Strategies [CES4]

  • This course looks at the planning, preparation, execution, and follow-up stages of an interview: how people find jobs; employer expectations; presenting an enthusiastic attitude; focusing on the right job; transferable skills; the job interview; effective resume preparation; cover and thank you letters; effective telemarketing; tapping the hidden job market; handling objections; job search management; self-confidence and self-esteem building; mock interviews (video-taped); and individual counselling and coaching.

• Network Systems Administrator Integration Project [AB-NSAPR]

  • This course is designed to allow the students to integrate the knowledge and skills acquired this program by completing a series of case study based projects. Students will be provided with a variety of case scenarios illustrating common situations encountered in the IT field and they must use the acquired knowledge and skill to develop and implement solutions to the proposed problems.