British ColumbiaBC AlbertaAB ManitobaMB OntarioON QuebecQC 1-800-889-1712

Specialist in Applied Information Technology - LCE.3V Option: Medical Office Assistant

Modern medical offices demand medical office assistants who have hands-on knowledge of the latest software programs. CDI College's Specialist in Applied Information Technology - LCE.3V Option: Medical Office Assistant certification shows potential employers that you have experience in Microsoft Office applications such as Windows, Word, Excel, PowerPoint and Access.


  • Secondary V diploma
  • Successful admission test



  • 1 year (12 to 14 months) OR 2 years (24 months)
Conditions for admission to an Attestation of College Studies (ACS)
In addition to meeting the college's requirements, applicants must satisfy one of the following conditions:
  • the candidate interrupted his or her studies for at least two consecutive semesters or one school year;
  • the candidate is covered by an agreement concluded between the college and an employer or by a government program;
  • the candidate has completed at least one year of post-secondary studies spread out over a period of one or more years.


To graduate, students must obtain the required pass mark in each course.
This program leads to an ACS (Attestation of College Studies) recognized by the Ministère de l'Éducation et de l'Enseignement Supérieur (MEES) (Permit 749747).
This program is offered in English or French.

Program Courses

412-1T1-ID - Introduction to Information Technology

Desktop and Windows ™ file system. Difference between software and operating systems. Definition of computer functions. Management of files and directories. Use of the Internet and the Web (advanced search, quality information from reliable sources, etc.). How to set up an email account using a public provider (read, organize, and send messages). Introduction to ergonomics, priority management (ranking, telephone calls, organization of the day and office priorities, working method, report preparation). Customer service. Communication, professionalism and ethics in the workplace.

412-TT1-ID - Word Processing I

Fundamentals of Microsoft Word™, a word processing software. Typing techniques. How to use basic page layout elements such as margins, fonts, file manipulation, editing commands, special effects, formatting, headers and footers, table of contents. Spellcheck. Legal terminology.

412-TT2-ID - Word Processing II

Advanced notions of Microsoft Word™. How to use advanced page layout elements such as table merges, producing envelopes and labels, forms, macro commands, columns, graphic functions, and inserting images. Legal terminology. Typing techniques. Rules for presenting a report in proper and due form.

412-0AR-ID - Tools for Report Writing

Advantages and disadvantages of different writing support tools. Support tools on the Web. Direct mail and merging documents. Dynamic table of contents. Report writing. Spelling and grammar corrections. Letters, memos, grammar guide, organization of a meeting (notice of meeting, planning a calendar and agenda, meeting simulation, note taking and preparation of minutes).

412-CE1-ID - Spreadsheet I

Fundamentals of the Microsoft Excel™ spreadsheet. Default settings. Editing commands, application of special effects, cell formatting, printing, creation of graphics. Applications for the legal sector (preparation of an expense account, purchase of office supplies, calculation of salaries, etc.).

412-BD1-ID - Database Management Systems I

Fundamentals of Microsoft Access™, a database manager. Design of a database and its tables. Entering, editing, deleting and saving items. Creating and modifying a query using a condition. Selection and design of screen formats, creation, modification and printing of reports. Applications in the legal field (client, appointments, etc.).

412-BD2-ID - Database Management Systems II

Advanced knowledge of Microsoft Access™. Design and creation of legal databases (clients, appointments, lawyers' schedules, forms, etc.). Design and use of tables. Creating queries using multiple conditions. Design and adaptation of reports. Integration of the different software of Microsoft Office™ suite in the same application.

412-LDP-ID - Presentation Software

Fundamentals of Microsoft PowerPoint™, a presentation software. Document creation – how to use images from the artwork bank, insertion of sound effects, etc. Advanced layout concepts: creating, opening, saving a Portable Document Format document (PDF), universalizing the file exchange format, presenting and using the browser, modifying objects, using pencils and markers, management of bookmarks, articles and links. Reach the target audience. Professional presentation. Applications to the legal sector (training activities, waiting room presentations, etc.).

412-1NT-ID - Internet Technology I

Basics of Microsoft Outlook™, an email software. Main suppliers and services offered. Professional e-mail writing. Attachments. Computerized signature. Management of e-mails, folders, agenda (schedule conflicts) and priorities. Tracking tasks (reminders). Convocation and invitation to meetings. Labels on the Web. Search engines, loading files from the Internet, image importing. Introduction to creating, editing, and saving Web pages.

412-1NF-ID - Computer Graphics Fundamentals

Fundamentals of Microsoft Publisher™, an infographic software. Screen page design, style design, pictorial organization mode. Editing a composition. Positioning objects. Using images and objects. Matching graphics. Mounting grids and color palettes. Graphic design of reports. Legal applications: production of posters and leaflets.

412-CEM-ID - Spreadsheet II

Advanced notions of Microsoft Excel™. Automation of tasks. Protection of data and workbooks. Statistical functions, financial functions, analysis functions, logical functions, search functions and data functions (filters and sorting). Medical applications such as statistics (illnesses, patient profile, etc.) and accounting operations related to medical acts (billing, wages, etc.).

412-MPM-ID - Introduction to the Medical Environment

Types of health facilities and their internal structure. Associations and professional orders (Physicians, pharmacists and other health professionals). Ethics and professional ethics such as applicable laws, rules of confidentiality and professional secrecy. Medical specialties. Professionalism (image, dress, confidentiality, etc.). Rules of verbal and written communication (clarity, empathy, crisis management, priorities, etc.). Knowledge of medical terminology including the nervous and sensory systems, endocrine system, cardiovascular system, digestive system, urinary system, and reproductive system.

412-PDM-ID - Production of Medical Documents

Terminology and bilingual medical abbreviations. Classifying drugs. Types of documents to be produced and their specificity: consultation report, pathology report, autopsy report, medical expertise report (CNESST, SAAQ, insurance companies, etc.), summary of medical files, etc. Medical transcription. Template design (memos, memos, letters, etc.).

412-GDM-ID - Medical File Management

Patient records and identification systems. Active and inactive files. Records management in hospital and non-hospital medical care. Observation notes, medical notes, consultation requests, hospital records, clinical records, archiving, health insurance cards, etc. Special cases, i.e. inter-provincial forms, foreign patients, Royal Canadian Mounted Police (RCMP) and the army, CNESST, medical claims (RAMQ, visit codes, etc.), SIMDUT, etc. Creating appropriate tables and links. Retention schedule for medical records.

412-PF1-ID - End of Studies - Project I

Application of the technical elements seen during the program. Application of the knowledge, know-how and skills developed during training. Adoption of the rules of professional ethics related to the practice of the profession. The project can take the form of an internship in a professional environment.

412-PF2-ID - End of Studies - Project II

Application of the technical elements seen during the program. Application of the knowledge, know-how and skills developed during training. Adoption of the rules of professional ethics related to the practice of the profession. The project can take the form of an internship in a professional environment.

Questions? Complete the form below to request FREE information!

I understand that by submitting this form, I consent to be contacted by email, phone, text message or any other form of communication by CDI College. My consent can be withdrawn at any time.

Request Free Info