Fundamentals of Microsoft Word™, a word processing software. Typing techniques. How to use basic page layout elements such as margins, fonts, file manipulation, editing commands, special effects, formatting, headers and footers, table of contents. Spellcheck. Legal terminology.

Advanced notions of Microsoft Word™. How to use advanced page layout elements such as table merges, producing envelopes and labels, forms, macro commands, columns, graphic functions, and inserting images. Legal terminology. Typing techniques. Rules for presenting a report in proper and due form.

Advantages and disadvantages of different writing support tools. Support tools on the Web. Direct mail and merging documents. Dynamic table of contents. Report writing. Spelling and grammar corrections. Letters, memos, grammar guide, organization of a meeting (notice of meeting, planning a calendar and agenda, meeting simulation, note taking and preparation of minutes).

Fundamentals of the Microsoft Excel™ spreadsheet. Default settings. Editing commands, application of special effects, cell formatting, printing, creation of graphics. Applications for the legal sector (preparation of an expense account, purchase of office supplies, calculation of salaries, etc.).

Fundamentals of Microsoft Access™, a database manager. Design of a database and its tables. Entering, editing, deleting and saving items. Creating and modifying a query using a condition. Selection and design of screen formats, creation, modification and printing of reports. Applications in the legal field (client, appointments, etc.).

Advanced knowledge of Microsoft Access™. Design and creation of legal databases (clients, appointments, lawyers' schedules, forms, etc.). Design and use of tables. Creating queries using multiple conditions. Design and adaptation of reports. Integration of the different software of Microsoft Office™ suite in the same application.

Fundamentals of Microsoft PowerPoint™, a presentation software. Document creation – how to use images from the artwork bank, insertion of sound effects, etc. Advanced layout concepts: creating, opening, saving a Portable Document Format document (PDF), universalizing the file exchange format, presenting and using the browser, modifying objects, using pencils and markers, management of bookmarks, articles and links. Reach the target audience. Professional presentation. Applications to the legal sector (training activities, waiting room presentations, etc.).

Basics of Microsoft Outlook™, an email software. Main suppliers and services offered. Professional e-mail writing. Attachments. Computerized signature. Management of e-mails, folders, agenda (schedule conflicts) and priorities. Tracking tasks (reminders). Convocation and invitation to meetings. Labels on the Web. Search engines, loading files from the Internet, image importing. Introduction to creating, editing, and saving Web pages.

Fundamentals of Microsoft Publisher™, an infographic software. Screen page design, style design, pictorial organization mode. Editing a composition. Positioning objects. Using images and objects. Matching graphics. Mounting grids and color palettes. Graphic design of reports. Legal applications: production of posters and leaflets.

Advanced notions of Microsoft Excel™. Automation of tasks. Protection of data and workbooks. Statistical functions, financial functions, analysis functions, logical functions, search functions and data functions (filters and sorting). Medical applications such as statistics (illnesses, patient profile, etc.) and accounting operations related to medical acts (billing, wages, etc.).

Types of health facilities and their internal structure. Associations and professional orders (Physicians, pharmacists and other health professionals). Ethics and professional ethics such as applicable laws, rules of confidentiality and professional secrecy. Medical specialties. Professionalism (image, dress, confidentiality, etc.). Rules of verbal and written communication (clarity, empathy, crisis management, priorities, etc.). Knowledge of medical terminology including the nervous and sensory systems, endocrine system, cardiovascular system, digestive system, urinary system, and reproductive system.

Terminology and bilingual medical abbreviations. Classifying drugs. Types of documents to be produced and their specificity: consultation report, pathology report, autopsy report, medical expertise report (CNESST, SAAQ, insurance companies, etc.), summary of medical files, etc. Medical transcription. Template design (memos, memos, letters, etc.).

Patient records and identification systems. Active and inactive files. Records management in hospital and non-hospital medical care. Observation notes, medical notes, consultation requests, hospital records, clinical records, archiving, health insurance cards, etc. Special cases, i.e. inter-provincial forms, foreign patients, Royal Canadian Mounted Police (RCMP) and the army, CNESST, medical claims (RAMQ, visit codes, etc.), SIMDUT, etc. Creating appropriate tables and links. Retention schedule for medical records.

Application of the technical elements seen during the program. Application of the knowledge, know-how and skills developed during training. Adoption of the rules of professional ethics related to the practice of the profession. The project can take the form of an internship in a professional environment.

Application of the technical elements seen during the program. Application of the knowledge, know-how and skills developed during training. Adoption of the rules of professional ethics related to the practice of the profession. The project can take the form of an internship in a professional environment.