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You can get the flexible and convenient training you need to ensure goods and services keep flowing to the customers who need them. Through this online program, you will gain the skills and knowledge for an in-demand logistics career.
In less than a year of study, you'll learn everything you need to know about negotiation, transportation, demand planning, procurement, and other essential topics. In addition to your 100% online course work, you'll also gain real-world experience during a seven-week practicum placement.
The warehousing and distribution sector is an integral part of the supply chain industry, which is one of the largest employers in Canada. Close to a million people are employed in occupations directly related to it and it is expected to steadily grow in the future, offering tens of thousands of new positions every year.
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The purpose of this course is to optimize learning through equipping students with effective study techniques. This course also provides an introduction to personality styles that will be encountered in the workplace and allows students to practise appropriate and productive interaction between the various styles. Emphasis is placed on the types of communication that work best with each style in order to achieve a good working relationship and to manage and resolve conflicts that arise. Students are also introduced to strategies for setting personal goals, managing time, and managing the stress that results from study or work and builds on positive group dynamics and setting expectations for student success.
This course presents an introductory look at Windows 7 and its interface, tools, and features. You will learn about the fundamentals of navigating and personalizing the interface, organizing files and folders, using media devices, and searching for information. This course relies heavily on practical hands-on activities that allow you to learn the concepts by practicing them on a regular basis.
The first component of this course is designed to introduce students to basic computer literacy through familiarization with the components that make up a computer. Students will also look at the Windows operating system to learn how to manage a computer on a regular basis. The second component of this course will teach the basic skills required to work with a variety of business documents including the following MS Office Products Word, Excel, and PowerPoint. The third and final component is designed to introduce students to considerations for living online. Students will look at what the Internet is and how e-mail has made a huge impact on communicating with others as well as look at how to find information on the Internet and avoid risk to personal security while online.
Employees are the most valuable asset of a business. All aspects from hiring to performance appraisal are examined utilizing the case study approach.
This course provides an introduction to the types of Information systems used by professionals in the daily business of warehouse and distribution management. The course examines the types of systems used for planning and execution functions in supply chain, including enterprise resource planning systems, and best-in-breed logistics and automation systems for transportation, warehouse, and customer relationship management.
Negotiations and Supplier Management are an integral part of conducting business globally. It is essential to understand the negotiation process, how to become an effective negotiator and the roles within a negotiation. This course will cover Styles of Negotiations, Sources of Power, and Use of Emotion and Logic.
This course introduces the concept of leadership in business operations with an emphasis on team leadership in a warehousing and distribution environment. Students will learn common theories about leadership, leadership tasks, responsibilities and the skills required to be a successful team leader. The role and importance of teamwork and team management in warehousing and distribution will be closely examined.
This course teaches the understanding of warehousing and distribution operations with a focus on capacity management, planning, scheduling and the use of Material Requirements Planning (MRP). The concepts and practical implementations of quality control are discussed, including the principles of Total Quality Management (TQM).
This course will introduce Purchasing as a business discipline with a focus on the Total Cost of Ownership for products and services, and Supplier Relationship Management. Topics include the Purchasing Cycle, Centralized vs. Decentralized purchasing, the preparation of documents for RFI and RFP processes, as well as the various costs involved in purchase decisions (acquisition, ownership, obsolescence, etc.). Students will develop an understanding of supply management and commodity strategy, supplier qualification, selection and management, and strategic cost management.
This course will provide students with a fundamental understanding of the nature of contracts. Profitability of a joint business venture is based upon strategic partnerships with key suppliers to shorten lead times and reduce bottlenecks within the supply chain. Focus will be on what constitutes a contract, types of supplier relationships, and why partnerships fail.
This course will provide a broad introduction to the basics of demand planning, forecasting supply requirements and related scheduling. It will prepare the student for a better understanding of the flow of information and materials.
This course will provide a broad introduction to the basics of materials management, manufacturing planning and control systems, inventory control, physical distribution and information flow among operational functions within the supply chain. It builds understanding of the tactical approach to inventory control that flows from the strategic approach in Demand Planning and Inventory Management.
This course provides an introduction to the purposes and types of packaging and equipment used to protect and convey goods through the Supply Chain. The course examines the basic uses, legal requirements, benefits and drawbacks of different options available to help students make better decisions to maximize asset protection and mobility while minimizing cost.
This course provides an overview of the value, methods and tradeoffs of the transportation function within a supply chain. It then focuses on understanding the role of the freight forwarder, transportation geography, and how terms of trade are used between buyer and seller in a contract of sales of goods with a focus on international trade. This will include international payments, commercial documentation, cargo security and dangerous goods, plus insurance.
This course provides an overview of a Supply Chain from raw materials to consumer purchase. The course examines the roles of members in the Supply Chain and ways to improve efficiency as well as how to identify and mitigate risk in the SC. The course also helps students understand how Supply Chain management has matured from a business cost centre to a strategic initiative.
This course is designed to equip students with the skills necessary for dealing effectively with both customers and colleagues in the business world. Using a variety of instructional methods including role-plays, case studies, group exercises, simulated situations, and discussions, students learn and practice customer service and interpersonal skills necessary for success in today’s business environment.
This course looks at the planning, preparation, execution, and follow-up stages of an interview: how people find jobs; employer expectations; presenting an enthusiastic attitude; focusing on the right job; transferable skills; the job interview; effective resume preparation; cover and thank you letters; effective telemarketing; tapping the hidden job market; handling objections; job search management; self-confidence and self-esteem building; mock interviews (video-taped); and individual counselling and coaching.
This field placement will prepare students for their transition to the workforce. The practicum will be completed in a warehouse or distribution centre environment working under the supervision of experienced personnel. Students are provided with a description of duties he/she will perform on the job. At the end of the placement, the practicum host will provide an evaluation on the student and the student will provide the college with an evaluation on the placement.
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