QC
December 20, 2012 | Quebec
An Approach That Puts the Person at the Centre of Care
Every person has their own history, routines, preferences, and way of life. When someone begins receiving assistance, these aspects of their daily life remain important and deserve respect.
Respecting people's routines not only contributes to their well-being but can also help maintain their independence, dignity, and quality of life.
This person-centred approach is an important part of CDI College's Support for Assistive Services in Health and Social Services Institutions – 5905 DVS program, where students learn to provide assistance that reflects each person's individual needs and circumstances.
Familiar Routines Can Provide a Sense of Security
Daily routines provide familiarity and structure.
The time someone prefers to get up, their daily activities, food preferences, or the way they organize their day can all be important parts of their identity.
Whenever possible, respecting these routines can help create a more reassuring and respectful environment.
It can also help reduce stress and make it easier for someone to adjust when receiving assistance in a new environment.
Adapting Assistance Rather Than Imposing a Routine
Not everyone receiving assistance has the same needs or abilities.
Patient Service Associates consider each situation individually and adapt their approach rather than applying the same routine to everyone.
They also encourage people to participate in activities they can still perform.
This approach helps maintain independence while respecting each person's choices and preferences.
👉 Learn more: How Do Patient Service Associates Help Maintain Independence?
Understanding People's Needs More Fully
Daily routines can also provide valuable insight into a person's needs.
When changes occur in someone's behaviour, routines, or abilities, familiarity with their usual patterns can make it easier to recognize that something may require attention.
Because of their regular contact with the people they support, Patient Service Associates are often well-positioned to notice these changes and, when necessary, communicate their observations to other members of the care team.
👉 Learn more: Why Are Patient Service Associates' Observations So Important?
A Relationship Built on Respect
Respecting people's routines shows that their individual preferences and choices remain important when they receive assistance.
This attitude can help build trust and create an environment where people feel heard, understood, and respected.
This human connection is an essential part of assisting, regardless of the care setting.
A Skill Developed During Training
CDI College's Support for Assistive Services in Health and Social Services Institutions – 5905 DVS program prepares students to support people with a variety of needs while taking into account their routines, preferences, and level of independence.
Through courses, hands-on labs, and practicums, students develop the skills needed to adapt their approach with professionalism, sound judgment, and compassion.
This prepares them to provide assistance that is truly centred on the person.
A Profession That Values Each Person
Patient Service Associates do more than complete a series of tasks.
They support individuals, each with their own history, values, preferences, and daily routines.
By taking these individual circumstances into account in their everyday work, Patient Service Associates provide more personal, respectful, and responsive assistance to the people they support.
Explore Further
👉 Why Patient Service Associates Are in High Demand
👉 Why Do Patient Service Associates Need to Build Trust With the People They Support?
👉 How Do Patient Service Associates Contribute to People's Quality of Life?
