QC
March 21, 2013 | Quebec
Regular Contact Helps Build a Better Understanding of the People They Support
Patient Service Associates, Orderlies, and home health and social services aides often support the same people regularly. This familiarity allows them to become familiar with people's routines, level of independence, and overall condition.
Because of this regular contact, they may be among the first to notice when something changes or when a situation requires closer attention.
Recognizing these changes is an important part of CDI College's Support for Assistive Services in Health and Social Services Institutions – 5905 DVS program, where students learn to identify changes that may occur in the people they support and respond appropriately within their role as members of the care team.
Every Person's Condition Can Change Over Time
A person's condition can vary from one day to another.
On some days, someone may seem more tired, less independent, or behave differently than usual. Other changes may affect their appetite, mobility, mood, or ability to perform certain activities of daily living.
Patient Service Associates remain attentive to these changes so they can adapt their approach and contribute to appropriate assistance.
A Responsibility That Is Part of Teamwork
Recognizing a change does not mean making a diagnosis.
Instead, Patient Service Associates observe what is happening, remain attentive to how the situation develops, and communicate relevant information to other members of the care team in accordance with established procedures.
This collaboration allows each professional to fulfill their responsibilities and contributes to the quality of the services provided.
👉 Learn more: Why Are Patient Service Associates' Observations So Important?
Adapting Assistance as Needs Change
When a person's condition or abilities change, the assistance they receive may also need to be adjusted.
Patient Service Associates take these changes into account when providing assistance that reflects the person's current level of independence, comfort, and needs.
This ability to adapt can help support both safety and quality of life.
👉 Learn more: Why Do Patient Service Associates Need to Adapt to Each Person's Needs?
A Skill Developed During Training
CDI College's Support for Assistive Services in Health and Social Services Institutions – 5905 DVS program prepares students to observe the people they support methodically and recognize changes that may require particular attention.
Through courses, hands-on labs, and practicums, students develop the skills needed to communicate their observations accurately and collaborate effectively with other members of the care team.
This training helps prepare them to enter the workforce with a practical understanding of their role in the day-to-day support and monitoring of the people they assist.
An Important Contribution to Quality Care
Patient Service Associates play an important role in the day-to-day support of the people they assist.
By recognizing changes and communicating relevant observations professionally, they contribute to safe, personalized, and responsive assistance that is responsive to evolving needs.
This attentiveness is integral to their work and contributes to the quality of the assistance people receive every day.
Explore Further
👉 Why Is a Person-Centred Approach at the Heart of a Patient Service Associate's Work?
👉 Why Do Patient Service Associates Need Professional Judgment?
👉 Why Do Patient Service Associates Need to Work as a Team?
