September 26, 2012 | Quebec
Choosing a career as an addictions and community services worker requires many skills, both inherent and developed over the course of an their education, professional and life experience. In some situations, these professionals work with clients coping with mental illness or intense physical pain so they need to exercise a great deal of patience and professionalism. There are a number of ways that these workers can strengthen and reinforce their interpersonal skills to ensure that they're ready to overcome any obstacle that comes their way.
Everyone has bad days. Whether adults have just broken up with their significant others, got a speeding ticket on the way to work or are in the middle of a big move, a number of daily stresses can make getting their jobs done every day just a little bit more difficult. Still, it is crucial for these workers to put on a happy face and leave their personal issues at home. Letting their problems affect the way they work in the office can not only affect their daily performance but it can also wear on their patients. Most people recognize when someone who is generally chipper has a particularly off mood, and it might negatively impact their own attitude. Being a bit quieter than usual is generally the best way to get through a rough day, but if any patient approaches workers experiencing a slump, caregivers should do their best to grin and bear it.
Community service workers helping clients with addictions problems will often listen to a number of stories throughout the day. These professionals should keep an active ear and show their clients that they care about their personal well-being. This benefits workers and patients for a number of reasons. It may create a strong bond between them and bring them closer together. Additionally, it may help build a sense of compassion in the worker, a trait that transfers seamlessly into virtually any industry they may choose to enter in the future.