Certificate Program
This program can be offered at the campus(es) below. Please contact the campus of your choosing for program availability and delivery methods.
View Campus Availability
View Delivery Methods
Get the job-ready training you need in business fundamentals and the hospitality industry with the CDI College's Business and Hospitality Essentials certificate program.
You'll improve your business writing and accounting skills in the business training module!
In the hospitality management module, your training includes an introduction to hospitality and a choice to specialize in housekeeping management, front office management, hotel and motel security management, hospitality computer systems, or other topic.
This program is approved by the Private Training Institutions Branch (PTIB) of British Columbia. CDI College is designated by the Education Quality Assurance (EQA).
Student Success Strategies
The purpose of this course is to provide students with the knowledge, skills and study techniques to help foster effective learning and a positive educational experience. This course explores two components of learning styles, Multiple Intelligence-based theory and Personality Spectrum – MBTI-based theory, and how learning styles and personality types affect learning. The course will cover the importance of values, their relationship to goals and goal setting. Strategies for setting personal goals, prioritizing tasks, managing time, and the stress that results from study or work situations will be explored and practiced through active participation in learner-centred activities. Effective study habits, techniques for preparing for tests and productive note taking strategies are key topics of this course that will provide the students with the necessary skills and attitudes to be successful in school. Having a sound understanding of financial, money, credit and debt matters and their implication on our lives is critical knowledge to have. Students taking this course will benefit from completing the Financial Management Workshops, which provides comprehensive coverage of financial and money management skills that will allow them to better save, budget, and manage their money and financial situations.
Effective Business Writing
The workplace of the twenty-first century demands excellent communication skills. The focus of this course is on learning writing techniques that ensure effective business communication.
Business Essentials
This module explores a variety of topics in business organization, operations and management. The history of business in Canada and major forms of business ownership are discussed. Students learn about planning and organizing the structure a business enterprise, managing and maintaining its operations. The concepts of quality and productivity are introduced. The use of the latest information systems and communication technology in conducting business is also covered.
Accounting Fundamentals 1
This course is an introduction to the fundamental principles and practices of accounting as a device for reporting business activity. It provides the student with an understanding of the underlying theory and principles of accounting. The construction of financial statements as they evolve from business transactions and records is emphasized using the rules of double-entry bookkeeping. In addition, adjusting journal entries and everyday transactions for both service and retail businesses are recorded coupled with the preparation of basic financial statements.
Hospitality Today
The student will gain the knowledge how the hospitality industry started and the able to evaluate the significance of the hospitality today. Training will include the importance of customer service, along with many soft skills aspects of the hospitality industry
Housekeeping Management
This course is a comprehensive overview of all aspects of housekeeping management including quality maintenance, staffing, planning, and technical considerations.
Front Office Management
Students will learn how to work effectively with facilities engineering and maintenance departments, including designing for food and beverage provisioning, telecommunications systems, and coordinating operations with renovation projects.
Hospitality Computer Systems
In this course students will become familiar with the specialized computer applications used in the hospitality industry, with emphasis on reservation systems, property management systems, and food and beverage sector systems.
Hotel/Motel Security Management
Students will be prepared to meet the vital issues facing today’s hospitality industry pertaining especially to security issues. Students will learn about proven strategies that protect both employees and guests.
Hospitality Supervision
Students will examine the role of the supervisor in lodging and food service operations, and will learn staff supervision skills techniques. Specific techniques for effective communication, increasing productivity and controlling labour costs are covered
Basic Financial Accounting for Hospitality
In this course students will be introduced to basic fundamental accounting issues and procedures required in hotels, restaurants and clubs. Students will learn the responsibility of a hospitality property’s accounting department, advantages and drawbacks of various types of income statements, and the role of inventory in calculating profit.
Food & Beverage Operations
In this course students will be introduced to all aspects of food and beverage operations and will examine the efficiency of planning, management and delivery of services by dining halls, coffee shops, caterers, clubs, and room service operations.
Hospitality Sales & Marketing
Students will be introduced to proven marketing strategies and examine how these strategies are successfully implemented in marketing the hospitality services of hotels, motels and resorts.
Human Resources Management
Students will learn the skills required by hospitality professionals on managing and retaining qualified employees. Some topics covered include: attracting and retaining productive employees, scheduling, training and job satisfaction, incorporating needs of people of different age groups and backgrounds, and handling labour relations and union issues.
Hospitality Facilities Management
Students will learn how to work effectively with facilities engineering and maintenance departments including designing for food and beverage provisioning, telecommunications systems, and coordinating operations with renovation projects.
Training and Development
This course is designed to teach students how to be excellent trainers who understand the role training plays in the organization, how to design it, and how to deliver it. Students will learn how to measure training as an investment in the organization.
Career & Employment Strategies
In addition to learning career-oriented skills, students learn how to get a job in their chosen profession. Our Employment Services department will assist the graduate in resume writing, as well as preparing for job interviews. Our staff is sensitive to current job market trends and the needs of employers in each local market.
Our graduates receive guidance and training to use career tools that help job seekers build a better resume and cover letter, manage an online portfolio, hone interviewing skills, and develop a personal brand online.
Students will have the use of a computer lab which has unlimited Internet access, as well as job search resources. Facilitators will also be made available to advise on job finding resources, interview skills and techniques and to carry out mock interviews.
This course also looks at the planning, preparation, execution, and follow-up stages of an interview:
Business and Hospitality Essentials Co-op
A co-operative (co-op) placement is designed to provide students with the opportunity to apply the knowledge and skills acquired during the academic component of the program into relevant work experience. During the co-op, students will be considered employees who are actively engaged in productive work for the duration of the co-op session. The co-op experience will provide students with coaching and mentoring, work-site monitoring and employer evaluations. This workplace exposure will benefit the students by providing a deeper real-time insight to the current trends in the industry, allowing them to explore their different career opportunities, and observe professionals in practical work situations. Students will continue to strengthen their experience by acquiring situation-specific skills and identifying areas that may need to be developed further. The institution will monitor both the student and the employer throughout the co-op session to ensure that the experience is beneficial to all stakeholders. At the conclusion of the co-op, a written evaluation of the student’s performance will be completed. Upon successful completion of the Business and Hospitality Essentials with Co-op program, graduates will have learned and should be able to: Apply proper oral and written business communications skills, demonstrate knowledge of the various types of business structures and how they operate, demonstrate understanding of the fundamental principles and practices of accounting as a device for reporting business activity, apply the principles and practices of guest and customer services required in the hospitality industry, and gain practical experiences in the service or hospitality industry.
Admission
Benefits of this program
Employment Opportunities
Admission
Benefits of this program
Employment Opportunities
Gain a distinct advantage by earning industry-recognized certifications that validate your expertise and skills in key areas such as digital marketing, project management, and CRM. Our program prepares you to succeed, whether you're advancing, switching careers, or starting your own business. Invest in yourself and join a community of certified professionals shaping the digital economy.
Our extensive network and reputation for excellence ensure that graduates are in high demand in today's competitive job market. Prepare to excel in sought-after roles with renowned companies and unlock limitless career opportunities. Elevate your career trajectory and secure your future with our program tailored to meet the demands of industry leaders.
My instructors have made a difference in my education by involving themselves by being more than just instructors but also friends.
Brandon W.
Hospitality Management Graduate
We have an excellent teacher, he is extremely helpful with any questions and concerns we have. He wants us to excel and reach our goals. have enjoyed my hospitality class.
Sarah B.
Hospitality Program Graduate
Cookies help us provide essential site features, understand visitor behaviour, customize content, and display targeted advertisements. To learn more, please review our Cookie Policy.
BC
