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Office Administration

The Office Administration Program will prepare you for a challenging and dynamic career in a variety of office and clerical settings.

Your industry-experienced instructors will teach you all of the organizational, computer, and clerical skills necessary to succeed in an office environment.

Courses cover essential topics including MS Office software, office skills, bookkeeping and accounting, customer relations, and more.

To learn more, fill out the REQUEST INFO form.

This program has been approved by the registrar of the Private Training Institutions Branch (PTIB) of the Ministry of Advanced Education, Skills and Training.

Program Courses

SSS4 - Student Success Strategies
Emphasis is placed on thinking about achieving success from day one, and developing the non-technical skills to enhance personal, academic, and career success.
MSW2 - Microsoft Word

This course introduces the students to word processing with Microsoft Word 2016. Relying very heavily on a hands-on practical training approach, students learn by doing through skills based simulations, training and assessments. The course starts with an overview of Microsoft Office 2016 where you will learn about the common features of the Office applications and file management fundamentals. The course then focuses on the core features of Microsoft Word where students learn proper document formatting, organization and editing using the tools and features of the ribbon. The course will then continue with more advanced topics such as working with tables, lists, objects, templates footnotes and endnotes and mail merges. Finally the course will explore the collaboration features of Word 2016 that allow users to share and collaborate on documents through the use of track changes, sharing and reviewing and the use of OneDrive.

MSE4 - Microsoft Excel

This course introduces the students to spreadsheets with Microsoft Excel 2016. Relying very heavily on a hands-on practical training approach, students learn by doing through skills based simulations, training and assessments. The course starts with an overview of spreadsheets and how to use the common features and functions of Microsoft Excel. The course then focuses on the core features of Microsoft Excel where students learn how to enter and format data and use the various functions and formulas to manage and manipulate the data. The course will then continue with more advanced topics such as performing quantitative analysis with logical, lookup and various mathematical and financial functions. Depicting data visually is an important feature of Excel. Students will learn how to work with charts in Excel to produce a variety of different charts based on data housed in a spreadsheet. Finally students will learn to handle large volumes of data with DataSets and tables.

MSP4 - Microsoft PowerPoint

This course introduces the students to presentation development and design with Microsoft PowerPoint 2016. Relying very heavily on a hands-on practical training approach, students learn by doing through skills based simulations, training and assessments. The course starts with an overview of Microsoft PowerPoint 2016 where you will learn about the common views, features, tools and the environment of PowerPoint. The course then focuses on the core processes of development and design of robust PowerPoint presentations and enhancing the presentations with the rich media tools offered by PowerPoint. Students will learn to use the PowerPoint templates, outlines and themes to design the presentation and then populate the slides with the various content items such as images, shapes, WordArt, SmartArt transitions and other enhancements.

EBW4 - Effective Business Writing

The workplace of the twenty-first century demands excellent communications skills. The focus of this course is on learning writing techniques that ensure effective business communication. Achieve an effective style by using precise verbs, concrete nouns, and vivid adjectives; write memorandums and e-mail messages that deliver information and make requests; write letters and memorandums that request information concisely and promote goodwill; apply skillful writing techniques in refusing requests; compose carefully planned sales letters; write letters of appreciation, congratulation, sympathy, recommendation, and introduction; write effective formal and informal reports; write a formal report including data, using tables, charts, and graphs.

OSK4 - Office Skills

The daily routines of a modern business office are examined, and the skills necessary to assist in the smooth operation of the office are presented in this course. A variety of presentation methods may be used including lecture, discussion, role plays, case studies and work simulations.

BF1O - Bookkeeping and Financial Accounting - Level I

This course is an introduction to the fundamental principles and practices of accounting as a device for reporting business activity. It provides the student with an understanding of the underlying theory and principles of accounting. The construction of financial statements as they evolve from business transactions and records is emphasized using the rules of double-entry bookkeeping. In addition, adjusting journal entries and everyday transactions for both service and retail businesses are recorded coupled with the preparation of basic financial statements. Introduction to Accounting; Financial Statements and Accounting Transactions; Analysing and Recording Transactions; Adjusting Accounts for Financial Statements; and Completing the Accounting Cycle and Classifying Accounts.

BF2O - Bookkeeping and Financial Accounting – Level II

The focus of the level 2 course is on the Merchandising sales, Inventories and Cost of Sales, Accounting Information Systems, Receivables and Payroll. The use of special journals and subsidiary ledgers in an accounting system coupled with methods of recording and managing retail inventories are examined. Journalizing of payroll entries is included along with recording the purchase and amortization (depreciation) of fixed assets, as well as intangible assets. Accounting for Merchandising Activities; Merchandising Inventories and Cost of Sales; Accounting Information Systems; Internal Control and Cash; Receivables; Payroll Liabilities; and Capital Assets: Plant and Equipment, Natural Resources, and Intangible Assets.

CAA4 - Computerized Accounting with Sage 50 Level I

This course provides a practical introduction to Sage 50 Accounting. Students learn how to set up a computerized accounting environment and record transactions in the General, Payable, and Receivable ledgers by working with a variety of business simulations.

CAB4 - Computerized Accounting II with Sage 50

This course is a continuation of Computerized Accounting with Sage 50 Level 1. Students learn how to set up for Payroll and Inventory, record payroll and inventory, set up budgets, and reconcile accounts by working with a variety of business simulations.

ITFO - Income Tax Fundementals

This course is designed to follow the general structure of the Canadian Income Tax Act for individual taxpayers. This introductory course presents in-depth coverage of the information needed to prepare a majority of individual income tax returns for residents of Canada. The course will cover major income categories, applicable tax rules to calculate net income, allowable deductions for tax payers and calculation of tax payable for individuals. The course will also determine who is subject to tax in Canada and the basis on which Canada levies income tax. Advance tax topics are covered briefly in this course to create an awareness of subject matter. Upon successful completion of this course, the student will be able to prepare a basic individual tax return by calculating net income, taxable income and tax payable.

B1075R - Customer Relations and Interpersonal Skills
In business, as in other interpersonal contact, the impression formed in the first 10 to 15 seconds is crucial to the success of the relationship. The importance of the customer and of customer relations to business success is examined through case studies and role-playing. Students will learn relevant theories of human behaviour and how they may be applied to improve customer relations.
KBD4 - Keyboarding

Using a computer is essential in today’s office environment. This module offers the students an opportunity to familiarize themselves with a standard keyboard. For the advanced keyboarder, the module focus is to increase typing speed and accuracy.

OA1996 - Office Administration Practice Education (120 hours)

This module is for course credits but has no grade. Students will be placed in actual work places related to their field of study and will be expected to act as a regular employee for six weeks in order to gain the valuable “real world” experience that so many employers seek. Students are encouraged to find their own work experience placement; however, once placed, continuation in that placement is mandatory.

CES4 - Career & Employment Strategies

This course looks at the planning, preparation, execution, and follow-up stages of an interview: how people find jobs; employer expectations; presenting an enthusiastic attitude; focusing on the right job; transferable skills; the job interview; effective resume preparation; cover and thank you letters; effective telemarketing; tapping the hidden job market; handling objections; job search management; self-confidence and self-esteem building; mock interviews (video-taped); and individual counselling and coaching.

Start Training for a New Business Career!

Darren, a graduate of the Accounting & Payroll Administrator program, said the program gave him hope for the future. 

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