- Student Success Strategies
The purpose of this course is to optimize learning through equipping students with effective study techniques. This course also provides an introduction to personality styles that will be encountered in the workplace and allows students to practise appropriate and productive interaction between the various styles. Emphasis is placed on the types of communication that work best with each style in order to achieve a good working relationship and to manage and resolve conflicts that arise. Students are also introduced to strategies for setting personal goals, managing time, and managing the stress that results from study or work and builds on positive group dynamics and setting expectations for student success
- Introduction to Computers
This course is a broad-based introduction to using a personal computer. It teaches the fundamentals of an operating system and the most popular application software including word processing, spreadsheets, and presentations. You will also learn about the Internet, Web browsers, electronic mail and antivirus software. The course is based on the Windows 7 operating system, Microsoft office 2013 and a variety of popular software programs for the Internet-related and security-related applications
- Managing and Maintaining PCs (A+): Part 1
This course is the first of two courses that cover the general installation, maintenance and management of computer hardware and software resources. This first course focuses on the hardware resources that make up a computer system course will align to the CompTIA A+ learning objectives. Students will learn about the operation of microcomputer systems, the various hardware components that makeup a computer system and how to troubleshoot common hardware problems.
- Managing and Maintaining PCs (A+): Part 2
This course is the second of two consecutive courses that align to the CompTIA A+ certification requirements. This course focuses on the software installation, configuration and troubleshooting as well as system security. Students will gain an understanding of the various network models, standards and protocols. Students will install configure and troubleshoot operating system software as well as application software packages. Finally, the course will explore security issues involving software installations.
The Network+ course will provide students with an introduction to the theory of networks. Students will learn basic networking concepts relating to the types of networks, general networking components, specialized hardware and software associated with networks, and how to set up and configure networks. Students will also learn about network security, wireless networks, as well as Voice over IP network capabilities.
IT professionals are constantly working with a variety of diagrams from basic flowcharts to floor plans and Network diagrams. This Introduction to Microsoft Visio course is designed for students who are new to Visio and who will be using Microsoft Visio to create basic workflows and perform end-to-end flowcharting and diagrams. Students will learn about the tools and features of Visio and apply the skills to create a variety of diagrams on a scale from the basic organizational charts and flowcharts to the more complex workflow diagrams and network diagrams.
- Configuring a Windows Client Operating System
This course covering Windows 10 is the first step in pursuing Microsoft’s premiere certifications. In addition, skills learned in this course will give students a foundation to build on in Windows Server courses. Topics include installing Windows 10, performing post-installation configuration, implementing Windows in an enterprise environment, configuring networking, storage, data access, implementing applications, configuring updates, monitoring and remote management, configuring system recovery, authorization and authentication.
- Configuring Windows Devices
This course will provide the students with skills necessary to deploy, configure and support Windows apps, resources and devices. Students will learn how to support the Windows Store and Cloud Apps, Mobility options and devices using Microsoft Intune. The course will explore the configuration of settings to support data storage and security, remote connections, resources, desktop apps, updates and mobility options with Azure RemoteApp. Finally, students will be able to configure system recovery and file recovery settings and manage system updates. The course is intended to align with the objectives of the Microsoft 70-697 MCSA certification exam.
- Installation, Storage, and Compute with Windows Server 2016
Installation Storage and Compute with Windows Server 2016 is the first of the MCSA courses. This course covers the installation and configuration of Windows Server 2016 and its services. Students will learn to configure disks and volumes, implement server storage, create, manage and maintain server images for deployment and configure virtualization with Hyper-V. The course will also explore the deployment of Windows containers and the implementation of failover clustering and high availability disaster recovery options. Students will learn to implement Network Load Balancing and monitor server installations. The course is intended to align with the objectives of the Microsoft 70-740 MCSA and MCSE certification exam.
- Linux Fundamentals
In this course, the student will learn to install and maintain a Linux system. The student will configure and use graphical user interfaces (GUIs), use Linux commands to manage files and file systems, and administer users, groups, permissions, and attributes. The student will learn to work with Linux scripts, services, processes, and schedule tasks. Students will be able to set up Linux client side networking and printing services as well as File Sharing services. Finally students will enable and administer Linux and Windows integration tools and learn to compile and install software on a Linux system.
In this course, students will learn to use PowerShell scripting to automate the common tasks and administrative jobs that can be applied on the client or server version of Windows. The course starts with an introduction to the PowerShell language and scripting environment and then proceeds to a thorough explanation of creating functional scripts that can be used for performing common tasks that involve working with files, Internet-connected scripts, user interaction, and solving tasks in systems and enterprise management deployments such as working with Active Directory and the file system.
- Introduction to Internetworking
This course explores the fundamental concepts in internetworking. The focus of this course is TCP/IP. Students will explore the DOD and OSI Reference Models and learn to identify TCP/IP Protocol Suite Components and implement IP addressing and Subnet Masks. Students will learn about name resolution and TCP/IP naming services and how to navigate the Cisco IOS Interface and perform basic operations on Cisco Routers and Switches.
- Interconnecting Cisco Network Devices
This course explores the configuration and administration of common Cisco Network devices. Students will learn about layered internetwork communication, protocols and standards and how to plan and design internetworked LANs and WANs. This course will allow the students to work with the Cisco Internetwork Operating System (IOS) in a simulated environment. Students will learn to implement and manage Cisco routers and switches.
- Networking with Windows Server 2016
Networking with Windows Server 2016 is the second of the MCSA courses. This course covers the implementation and configuration of networking services under Windows server 2016. The course will cover the implementation of IPv4 and IPv6 addressing as well as the installation of the various networking services and servers such as DNS, DHCP and IPAM. Students will learn to implement Virtual Private Networks and DirectAccess solutions as well as the implementation of Network Policy Server (NPS) and authentication. The course will explore the implementation of Distributed File System and Branch Office solutions. This course is intended to align with the objectives of the Microsoft 70-741 MCSA and MCSE certification exam.
- Identity with Windows Server 2016
Identity with Windows Server 2016 is the third of the MCSA courses that covers the administering and configuring of Active Directory infrastructure under Windows Server 2016. The course will cover the installation and configuration of domain controllers followed by the creation and management of active directory users, computers, groups and organizational units. Students will learn to configure Service Authentication and account policies, group policies and objects and settings. Students will also explore the installation and configuration of Active Directory Certificate services and Active Directory Federation services. The course is intended to align with the objectives of the Microsoft 70-742 MCSA and MCSE certification exam.
- Career and Employment Strategies
In addition to learning career-oriented skills, students learn how to get a job in their chosen profession. Our Employment Services department will assist the graduate in resume writing, as well as preparing for job interviews. Our staff is sensitive to current job market trends and the needs of employers in each local market. Our graduates receive guidance and training to use career tools that help job seekers build a better resume and cover letter, manage an online portfolio, hone interviewing skills, and develop a personal brand online. Students will have the use of a computer lab which has unlimited Internet access, as well as job search resources. Facilitators will also be made available to advise on job finding resources, interview skills and techniques and to carry out mock interviews. This course also looks at the planning, preparation, execution, and follow-up stages of an interview: How people find jobs; Employer expectations; Presenting an enthusiastic attitude; Focusing on the right job and the hidden job market; Transferrable skills; Thank you letters; Effective telemarketing; Handling objections, self-confidence, and self-esteem; Individual counselling and coaching.