- Student Success Strategies
This course will introduce students to skills and concepts that will help them achieve personal, academic, and career success: Personality styles, goal setting, time management, stress management, study skills, and communication skills/conflict management.
- Introduction to Computer Applications
This course gives the student an introduction to documentation, report writing, spreadsheets, and presentations using the computer software applications that are commonly used today in the human services field. It covers the basic use of the Windows operating system and Internet software, the text editing and document formatting capabilities of Microsoft Word, Microsoft Excel spreadsheet software and Microsoft PowerPoint presentation software.
- Managing and Maintaining PCs (A+): Part 1
This course is the first of two courses that cover the general installation, maintenance and management of computer hardware and software resources. This first course focuses on the hardware resources that make up a computer system course will align with the CompTIA A+ learning objectives. Students will learn about the operation of microcomputer systems, the various hardware components that make up a computer system and how to troubleshoot common hardware problems.
- Managing and Maintaining PCs (A+): Part 2
This course is the second of two consecutive courses that align with the CompTIA A+ certification requirements. This course focuses on the software installation, configuration and troubleshooting as well as system security. Students will gain an understanding of the various network models, standards and protocols. Students will install configure and troubleshoot operating system software as well as application software packages. Finally, the course will explore security issues involving software installations.
The Network+ course will provide students with an introduction to the theory of networks. Students will learn basic networking concepts relating to the types of networks, general networking components, specialized hardware and software associated with networks, and how to set up and configure networks. Students will also learn about network security, wireless networks as well as Voice over IP network capabilities.
- Configuring a Windows Client Operating System
This is the first course covering Windows 10. In addition, skills learned in this course will give students a foundation to build on in Windows Server courses. Topics include installing Windows 10, performing post-installation configuration, implementing Windows in an enterprise environment, configuring networking, storage, data access, implementing applications, configuring updates, monitoring and remote management, configuring system recovery, authorization and authentication.
- Installation, Storage, and Compute with Windows Server 2016
Installation Storage and Compute with Windows Server 2016 is the first of the MCSA courses. This course covers the installation and configuration of Windows Server 2016 and its services. Students will learn to configure disks and volumes, implement server storage, create, manage and maintain server images for deployment and configure virtualization with Hyper-V. The course will also explore the deployment of Windows containers and the implementation of failover clustering and high availability disaster recovery options. Students will learn to implement Network Load Balancing and monitor server installations. The course is intended to align with the objectives of the Microsoft 70-740 MCSA and MCSE certification exam.
- Linux Fundamentals
In this course, the student will learn to install and maintain a Linux system. The student will configure and use graphical user interfaces (GUIs), use Linux commands to manage files and file systems, administer users, groups, permissions and attributes. The student will learn to work with Linux scripts, services, processes and schedule tasks. Students will be able to set up Linux client-side networking and printing services as well as File Sharing services. Finally, students will enable and administer Linux and Windows integration tools and learn to compile and install software on a Linux system.
In this course, students will learn to use PowerShell scripting to automate the common tasks and administrative jobs that can be applied on the client or server version of Windows. The course starts with an introduction to the PowerShell language and scripting environment and then proceeds to a thorough explanation of creating functional scripts that can be used for performing common tasks that involve working with files, Internet-connected scripts, user interaction, and solving tasks in systems and enterprise management deployments such as working with Active Directory and the file system.
- Introduction to Internetworking
This course explores the fundamental concepts in internetworking. The focus of this course is TCP/IP. Students will explore the DOD and OSI Reference Models and learn to identify TCP/IP Protocol Suite Components and implement IP addressing and Subnet Masks. Students will learn about name resolution and TCP/IP naming services and how to navigate the Cisco IOS Interface and perform basic operations on Cisco Routers and Switches.
- Interconnecting Cisco Network Devices
This course explores the configuration and administration of common Cisco Network devices. Students will learn about Layered Internetwork Communication, Protocols and Standards and how to plan and design Internetworked LANS and WANS. This course will allow the students to work with the Cisco Internetwork Operating System (IOS) in a simulated environment. Students will learn to implement and manage Cisco routers and switches.
- Networking with Windows Server 2016
Networking with Windows Server 2016 is the second of the MCSA courses. This course covers the implementation and configuration of networking services under Windows server 2016. The course will cover the implementation of IPv4 and IPv6 addressing as well as the installation of the various networking services and servers such as DNS, DHCP and IPAM. Students will learn to implement Virtual Private Networks and DirectAccess solutions as well as the implementation of Network Policy Server (NPS) and authentication. The course will explore the implementation of Distributed File System and Branch Office solutions. This course is intended to align with the objectives of the Microsoft 70-741 MCSA and MCSE certification exam.
- Identity with Windows Server 2016
Identity with Windows Server 2016 is the third of the MCSA courses that covers the administering and configuring of Active Directory infrastructure under Windows Server 2016. The course will cover the installation and configuration of domain controllers followed by the creation and management of active directory users, computers, groups and organizational units. Students will learn to configure Service Authentication and account policies, group policies and objects and settings. Students will also explore the installation and configuration of Active Directory Certificate services and Active Directory Federation services. The course is intended to align with the objectives of the Microsoft 70-742 MCSA and MCSE certification exam.
- Configuring Windows Devices
This course will provide the students with skills necessary to deploy, configure and support Windows apps, resources and devices. Students will learn how to support the Windows Store and Cloud Apps, Mobility options and devices using Microsoft Intune. The course will explore the configuration of settings to support data storage and security, remote connections, resources, desktop apps, updates and mobility options with Azure RemoteApp. Finally, students will be able to configure system recovery and file recovery settings and manage system updates. The course is intended to align with the objectives of the Microsoft 70-697 MCSA and MCSE certification exam.
- Professional Skills
This course is designed to equip students with inter-personal skills identified by employers as essential for success in the professional world. Using a variety of instructional methods including case studies, group exercises and discussion, students learn and practice key communication skills.
- Career and Employment Strategies
This course builds on the skills learned in the Student Success Strategies course or its equivalent. It provides information on how to use the communication skills learned in order to make a successful presentation to a prospective employer. Students also learn how to uncover the hidden job market and identify employment opportunities. Self-assessment during this course allows students to identify their personal skills that are transferable to the work place and to describe these skills to a prospective employer. Students may be videotaped during a mock interview and will participate in the analysis of their performance in the “interview”.
This module provides students the opportunity gain practical experience in their field of study. They are placed in an actual workplace where under supervision of the employer they will be expected to act as a regular employee. The student’s conduct and performance at the placement will be monitored and evaluated on completion of the practicum.