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Travel & Tourism

Program Duration: 31 weeks

The travel and tourism industry continues to grow and provide career opportunities - in Canada and around the world. CDI College's Travel and Tourism program teaches the unique combination of skills you need to succeed in this booming field such as world geography knowledge, sales and marketing skills, computer training, and customer service.

You will learn essential skills like the operation of Apollo and SABRE, the two main computer reservation systems used in Canadian travel agencies. You'll also learn about tariffs and travel agency operations, cruises, and ticketing. Salary ranges for these roles vary, but travel and tourism jobs can be lucrative and highly rewarding.

*From an English-language teaching institution.
**19 years of age upon starting classes and Pass the college's English admissions test.

This program has been approved by the registrar of the Private Training Institutions Branch (PTIB) of the Ministry of Advanced Education, Skills and Training.

Program Courses

CES4 - Career & Employment Strategies

This course looks at the planning, preparation, execution, and follow-up stages of an interview: how people find jobs; employer expectations; presenting an enthusiastic attitude; focusing on the right job; transferable skills; the job interview; effective resume preparation; cover and thank you letters; effective telemarketing; tapping the hidden job market; handling objections; job search management; self-confidence and self-esteem building; mock interviews (video-taped); and individual counselling and coaching.

TRF4 - Therapeutic Recreation Program Facilitation
This course will explore the importance of using recreation and leisure activity as therapy and the role of the rehabilitation assistant in the implementation and facilitation of therapeutic recreation services. Students will develop the ability to implement a variety of individual and group techniques, utilize a variety of assistive devices and techniques, apply therapeutic recreation content and services, and apply activity and task analysis in the delivery of therapeutic service. Students will examine the potential benefits in a variety of recreational activities.
TOU4 - Tours
With the use of wholesaler tour and charter brochures, the student will examine how travel products are marketed and sold to meet the needs of today’s traveller.
PSKO - Professional Skills
This course is designed to equip students with interpersonal skills identified by employers as essential for success in the professional world. Using a variety of instructional methods including case studies, group exercises, and discussion, students learn and practice key communication skills.
TT199 - Practicum
This program includes a practicum placement component consisting of work at a job site. The practicum work experience is a mandatory diploma requirement and the business organization does not pay for the services of the student during the practicum.
Using the VIASINC simulated software program, students will convert skills learned in the Apollo course to SABRE format.
APL4 - Apollo
VIASINC is a simulated software program combining lessons and an Emulator to transform the student’s computer into a close approximation of a live computer reservation system. VIASINC is used to access information and to create industry-standard passenger name records.
TTG4 - Tariffs and Ticketing
Costing and creating itineraries best suited to client needs, along with the completion and processing of airline documents, are the focus of this course.
SCR4 - Selling Cruises
Selling fundamentals are taught in conjunction with the overall cruising experience.
TRC4 - Travel Components
The many components of the travel industry are brought together to complete the total travel product for all types of clients, following established legal guidelines.
SSK4 - Selling Skills
This course is designed to provide practice in using the essential sales skills required to effectively assist customers in a travel agency environment. Using a variety of instructional methods which include role plays, case studies, group exercises, and discussion, students will practice the customer service and communication skills required for success in today's business environment.
TAO4 - Travel Agency Operations
This course concentrates on the daily operations within a travel agency with a focus on automated accounting and an overview of the Internet.
ITC4 - Introduction to Computers
This course is a broad-based introduction to using a personal computer. It teaches the fundamentals of an operating system and the most popular application software including word processing, spreadsheets, and presentations. You will also learn about the Internet, Web browsers, electronic mail and antivirus software. The course is based on the Windows 7 operating system, Microsoft office 2013 and a variety of popular software programs for the Internet-related and security-related applications
SSS4 - Student Success Strategies
This course will introduce students to skills and concepts that will help them achieve personal, academic, and career success.

Start Training in Travel & Tourism Now!

CDI College's Travel & Tourism diploma program offers the job-ready training you need to excel in the industry. 

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