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Hospitality Management

Program Duration: 43 weeks

The Hospitality Management program at CDI College introduces students to several areas of the hotel and food services industry. Each course is designed to introduce students to different aspects of the hospitality field such as housekeeping management, food and beverage services, hotel security, and much more.

Graduates have found work locally and abroad in restaurants and hotels as managers, supervisors, and other key hospitality management positions.

Successful graduates will not only receive a Hospitality Management diploma, they’ll also earn an American Hotel & Lodging Association (AHLA) diploma, which is transferable to many colleges and universities. Students also receive certification in BC FoodSafe and Serving It Right.
 

Pathway Partnership

  • Through a pathway partnership, credits from this program can count towards a Bachelor of Business Administration from Yorkville University. Learn more on the pathway partnership page.

 

Admission Requirements

  • High school graduation or equivalent*

OR

  • Mature student status**

 

 

*From an English-language teaching institution.
**19 years of age upon starting classes and Pass the college's English admissions test.

This program has been approved by the registrar of the Private Training Institutions Branch (PTIB) of the Ministry of Advanced Education, Skills and Training.

 

 

Program Courses

SSS4 - Student Success Strategies
Emphasis is placed on thinking about achieving success from day one, and developing the non-technical skills to enhance personal, academic, and career success.
B2000A - Hospitality Today

This course is a comprehensive overview of all aspects of hospitality management.

B2010A - Housekeeping Management

This course is a comprehensive overview of all aspects of housekeeping management including quality maintenance, staffing, planning, and technical considerations.

B2020A - Front Office Management

Students will gain the knowledge required to organize, perform and evaluate front office functions that are critical to the success of the hotel.  Training will include the importance of guest service, along with many technical aspects of front office management.

B2030A - Hospitality Computer Systems

In this course students will become familiar with the specialized computer applications used in the hospitality industry, with emphasis on reservation systems, property management systems, and food and beverage sector systems.

B2050A - Hospitality Supervision

Students will learn the role of the supervisor in lodging and food service operations, and will learn supervisory skills and techniques.  Included are specific techniques for staff communication, increasing productivity and controlling labour costs.

B2060A - Basic Financial Accounting for Hospitality

In this course students will be introduced to basic fundamental accounting issues and procedures required in hotels, restaurants and clubs.  Students will learn the responsibility of a hospitality property’s accounting department, advantages and drawbacks of various types of income statements, and the role of inventory in calculating profit.

B2070A - Food & Beverage Operations

In this course students will be introduced to all aspects of food and beverage operations and will examine the efficiency of planning, management and delivery of services by dining halls, coffee shops, caterers, clubs, and room service operations.

B2080A - Hospitality Sales & Marketing
Students will be introduced to proven marketing strategies and examine how these strategies are successfully implemented in marketing the hospitality services of hotels, motels and resorts.
B2040A - Hotel/Motel Security Management
Students will be prepared to meet the vital issues facing today’s hospitality industry pertaining especially to security issues. Students will learn about proven strategies that protect both employees and guests.
B2164 - Training and Development

This course is designed to teach students how to be excellent trainers who understand the role training plays in the organization, how to design it, and how to deliver it. Students will learn how to measure training as an investment in the organization.

B2110A - Human Resources Management
Students will learn the skills required by hospitality professionals on managing and retaining qualified employees. Some topics covered include: attracting and retaining productive employees, scheduling, training and job satisfaction, incorporating needs of people of different age groups and backgrounds, and handling labour relations and union issues.
B2120A - Hospitality Facilities Management
Students will learn how to work effectively with facilities engineering and maintenance departments including designing for food and beverage provisioning, telecommunications systems, and coordinating operations with renovation projects.
HSP199 - Practicum
This module is for course credits but has no grade. Students will be placed in actual work places related to their field of study and will be expected to act as a regular employee in order to gain the valuable real-world experience that so many employers seek. Students are encouraged to find their own work experience placement; however, once placed, continuation in that placement is mandatory.
CES4 - Career & Employment Strategies

This course looks at the planning, preparation, execution, and follow-up stages of an interview: how people find jobs; employer expectations; presenting an enthusiastic attitude; focusing on the right job; transferable skills; the job interview; effective resume preparation; cover and thank you letters; effective telemarketing; tapping the hidden job market; handling objections; job search management; self-confidence and self-esteem building; mock interviews (video-taped); and individual counselling and coaching.

Start Training in Hospitality Now!

Gain the knowledge and skills you need to begin a new career in the hospitality industry with help from the Hospitality Management program at CDI College. 

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