"CDI was very supportive of my career goals. I would recommend the college to anyone looking to transform their career." - Stacey V., CDI Graduate

Casualty insurance protects people from financial loss in the face of property damage or loss. This program provides you with a relevant and current education on insurance for individuals, property and vehicles. Students will also learn the legal aspects of damage insurance and processing claims.

The Casualty Insurance program at CDI College will train you on the policy, procedures, and technology necessary to operate in insurance jobs. It also focuses on key business skills such as customer service. Graduates of this program will be prepared to write the three exams of the Autorite des marches financiers (AMF) in damage insurance: Automobile, Household and Legislation.

Certification
This training enables students to stand for three exams of the Financial Markets Authority (AMF) in damage insurance or individuals in the fields of automotive, housing and law.

Prerequisites 
  • High school diploma V 
  • Successful admission test 

Graduation
To graduate, students must obtain the required pass mark in each course.
This program is 33 weeks in length.

Job Opportunities
  • Banking Institutions
  • Insurance Companies
  • Insurance Brokers
  • Private Firms

Program Courses

The program outline below is for Quebec .

Code Course Name Hours
  • 410-AFT-ID The Profession and the Training Process 45

    • Subjects – History of the insurance industry. Methods of practice. Different organizations: Bureau des services financiers, Chambre de l’assurance de dommages. Role of the representative and code of ethics in insurance for individuals.
  • 410-NF1-ID Introduction to Computers 45

    • Subjects – Windows XP™ operating system, file management and desktop customizing. Creating documents with Word 2003™, Microsoft Excel 2003™ and Microsoft PowerPoint 2003™. Using Internet for communication and research. Antivirus programs.
  • 410-TDT-ID Word Processing I 60

    • Subjects – Word basic features. Creation of documents such as letters, memos, forms and reports. Format, headers and footers, font, table of contents. Spelling correction.
  • 410-RCR-ID Preparation of Reports and Correspondence 45

    • Subjects – Preparation of reports. Structure of a report. Key elements of a report. Reports for different situations.
  • 410-CEL-ID Spreadsheet 60

    • Subjects – Default parameters. Editing commands, special effects, cells formating, graphic creation.
  • 410-GBD-ID Database Management Systems I 60

    • Subjects – Creation of a database and tables. Data entry, data modification and data deletion. Request creation using one condition. Selection and creation of screen formats.
  • 410-ASA-ID Automobile Insurance 75

    • Subjects – History, evolution and functioning of automobile insurance. Automobile insurance outside of Quebec and in the province of Quebec. Elements of automobile insurance contracts. Guarantees, exclusions and clauses for vehicle owners, drivers, garage, non-owners and car renters. Rules and practices in automobile insurance. Automobile insurance proposal and subscription.
  • 410-ASH-ID Household Insurance 90

    • Subjects – History, evolution and functioning of household insurance. Major products in household insurance. Legal aspects and special conditions in household insurance. Guarantees, exclusions and clauses for different types of household insurance designed for owner occupant, lodgers, co-lodgers, non owners, lessors. Rules and practices in household insurance. Pricing.
  • 410-DAD-ID Legal Concepts and Legislation in Casualty Insurance 75

    • Subjects – Quebec Civil Code. Nature and scope of a contract. Insurance contract and related rules. Regulation and legislation in casualty insurance for individuals and claims adjustments. Legal concepts pertaining to accident and household insurances. Private insurance in Quebec. Code of ethics, rights and obligations for representatives.
  • 410-RSP-ID Claims Adjustment 60

    • Subjects – Claims in automobile insurance and in household insurance. Agent and insurance broker’s obligations and responsibilities. Claims categories and civil responsibilities. Steps in damage estimation. Settlements. Arbitration, mediation fraud to the insurance company. Natural disasters.
  • 410-PVM-ID Promotion, Sales and Marketing 60

    • Subject : Market Strategies for promoting, advertising and public relations. Process of buying and selling. Product presentation, negotiation and closing the sale. Customer service.
  • 410-SCP-ID Customer Service 60

    • Subjects – Client’s needs evaluation in terms of automobile insurance and household insurance. Presentation of relevant information from insurance policy to the customers. Choice of products for customer’s needs. Eligibility conditions and subscription. Modification requests, renewal and follow-up with customers.
  • 410-TAR-ID Pricing and Risk Analysis 60

    • Subjects – Insurance pricing as per client’s needs. Setting values for insurable goods. Pricing, tarification, premium calculation, reduction and additional premium. Risk analysis.
  • 410-PIN-ID Integration Project 45

    • Subjects – Revision and practice of the concepts covered during the program and preparation for the Certification exams: household insurance, automobile insurance, and legal concepts and legislation in damage insurance.