"CDI provided the right training and had great teachers and staff.” - Lillian Z., CDI College Graduate
The travel and tourism industry continues to grow and provide career opportunities - in Canada and around the world. CDI College's Travel and Tourism program teaches the unique combination of skills you need to succeed in this booming field such as world geography knowledge, sales and marketing skills, computer training, and customer service.
You will learn essential skills like the operation of Apollo and SABRE, the two main computer reservation systems used in Canadian travel agencies. You'll also learn about tariffs and travel agency operations, cruises, and ticketing. Salary ranges for these roles vary, but travel and tourism jobs can be lucrative and highly rewarding.
This program is 31 weeks in length.
Job Opportunities
- Corporate/Leisure Retail Travel
- Wholesale Travel
- Airlines
- Car Rental Firms
- Tourist Boards
- Foreign Exchange
- Hotels
- Cruise Ships
Travel & Tourism - BC
Program Courses
The program outline below is for British Columbia. Click here to see the outlines for Alberta.
| Code | Course Name | Hours |
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- This course will introduce students to skills and concepts that will help them achieve personal, academic, and career success.
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- This course covers working with the Windows operating system to manage files and folders and customize the desktop, creating documents, and using the Internet for communication and research.
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- This course concentrates on the daily operations within a travel agency with a focus on automated accounting and an overview of the Internet.
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- This course is designed to provide practice in using the essential sales skills required to effectively assist customers in a travel agency environment. Using a variety of instructional methods which include role plays, case studies, group exercises, and discussion, students will practice the customer service and communication skills required for success in today's business environment.
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- The many components of the travel industry are brought together to complete the total travel product for all types of clients, following established legal guidelines.
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- With the use of wholesaler tour and charter brochures, the student will examine how travel products are marketed and sold to meet the needs of today’s traveller.
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- Selling fundamentals are taught in conjunction with the overall cruising experience.
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- Designed as a basic introduction to travel, this course lays the foundation for all others by providing a background to industry terminology, trends, research techniques and consumer demands.
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- Costing and creating itineraries best suited to client needs, along with the completion and processing of airline documents, are the focus of this course.
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- VIASINC is a simulated software program combining lessons and an Emulator to transform the student’s computer into a close approximation of a live computer reservation system. VIASINC is used to access information and to create industry-standard passenger name records.
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- Using the VIASINC simulated software program, students will convert skills learned in the Apollo course to SABRE format.
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- This course looks at the planning, preparation, execution, and follow-up stages of an interview. Students will learn about how people find jobs, employment expectations, transferable skills, effective telemarketing, job search management and many other helpful, career strategy topics.
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- This course is designed to equip students with interpersonal skills identified by employers as essential for success in the professional world. Using a variety of instructional methods including case studies, group exercises, and discussion, students learn and practice key communication skills.
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- This program includes a practicum component consisting of 100 hours of work at a job site. This practicum work experience is a mandatory diploma requirement and the business organization does not pay for the services of the student during the practicum.