"The MOA program helped me get hands on experience and really showed me what my options were, employment-wise. I feel better about myself and my career options." - Sara D., Medical Office Assistant Graduate, CDI College
Medical office administrators work in fast-paced medical office jobs in environments like hospitals, clinics and doctors' offices. CDI College's Medical Office Administrator program teaches a balance of office procedures and technology like Microsoft Word and Excel programs, and medical fundamentals like medical terminology, anatomy and medical transcription. Students gain real-world experience through a mandatory practicum.
Students continue to be supported after graduation through our Career and Employment Services department, which assist with job search and interviewing skills, employer expectations, and resume preparation.
This program is 35 weeks in length.
Job Opportunities
- Admitting Clerk
- Medical Secretary
- Medical Office Administrator
- Medical Office Assistant
- Medical Transcriptionist
Medical Office Administrator
Offered in Manitoba At:
WinnipegAlso offered in British Columbia as Medical Office Assistant At:
Abbotsford Burnaby Richmond VictoriaAlso offered in Alberta as Medical Office Administration At:
Calgary City Centre Calgary North Calgary South Edmonton City Centre Edmonton North Edmonton South Edmonton WestAlso offered in Quebec as Specialist in Applied Information Technology - LCE.3V Option: Medical Office Assistant At:
Laval Longueuil Montreal Pointe-Claire Quebec CityAlso offered in Ontario as Medical Office Assistant - Ontario At:
Ajax Hamilton Mississauga North York Scarborough TorontoProgram Courses
The program outline below is for Manitoba . Click here to see the outlines for British Columbia, Alberta, Quebec and Ontario.
| Code | Course Name | Hours |
-
- This course covers the study of the shape, structure and functions of the human body. An introduction to medical terms and word parts is also introduced to allow students to build their medical terminology vocabulary. Topics covered include Skeletal system, Muscular system, Blood and Lymphatic systems, Cardiovascular, Digestive, Respiratory, Integumentary, Special Senses, Male and Female Reproduction, Endocrine and Nervous system.
-
- This course looks at the planning, preparation, execution, and follow-up stages of an interview. Students will learn about how people find jobs, employment expectations, transferable skills, effective telemarketing, job search management and many other helpful, career strategy topics.
-
- The first component of this course is designed to introduce students to basic computer literacy through familiarization with the components that make up a computer. Students will also look at the Windows operating system to learn how to manage a computer on a regular basis. The second component of this course will teach the basic skills required to work with a variety of business documents including the following MS Office products: Word, Excel and PowerPoint. The third and final component is designed to introduce students to considerations for living online. Students will look at what the Internet is and how email has made a huge impact on communicating with others, as well as look at how to find information on the Internet and avoid risk to personal security while online.
-
- In this course students will learn introductory word processing concepts using Microsoft Word to process medical documents including letters, memos and envelopes. Emphasis will be on accuracy, grammar, spelling and maintaining confidentiality of patient records. The course will also include an introduction to the medical field and possible employment prospects.
-
- This course introduces students to Medical transcription and document preparation in health care. Students will learn various types of reports utilized in medical facilities and report templates will be introduced.
-
- The management of appointment schedules and guidelines for booking will be introduced. Patient record management including legal requirements, transfer of files, indexing, and release of information will be taught. Patient billing for provincial coverage, private insurance and WSIB billing will be introduced. Working with the telephone and patient communication will also be mastered.
- The management of appointment schedules and guidelines for booking will be introduced. Patient record management including legal requirements, transfer of files, indexing, and release of information will be taught. Patient billing for provincial coverage, private insurance and WSIB billing will be introduced. Working with the telephone and patient communication will also be mastered.
-
- This course will teach students how to perform all tasks associated with office bookkeeping and payroll. This will include month-end, year-end and source deduction remittance. The course also covers bank reconciliation and ledger balancing for year-end functions.
-
- In this course students will obtain knowledge in nutrition including the Canada’s Food Guide, key elements, vitamins, minerals, and proper nutritional eating, An introduction to psychology and human behaviour including defense mechanisms, stress and personality disorders is also included. Special patients and the management of these patients will be stressed so the student can differentiate between disorders that people may be suffering from. Finally, the course includes an introduction to prescriptions, drugs and their uses, classifications, Narcotics, drug effects and their usage in health care.
-
- This course introduces students to medical software packages used in offices and facilities. This includes patient registration, booking appointments, patient billing, reconciliation, medical records and prescription preparation. This will also include all the reports required by an office to account for all aspects of bookkeeping in a computerized system. Time is allocated at the end of this course for the Final Comprehensive Practical and Theory Examinations.
-
- This course explores the use of electronic spreadsheets using Microsoft Excel. This course will present the MS Excel application interface, tools and features. You will learn about the fundamentals of spreadsheets, working with data, formatting cells, working with ranges of data and cells, as well as applying functions and formulas to manipulate the data in the rows and columns of a spreadsheet. In addition, you will learn how to present tabular data in a variety of different chart formats. This course relies heavily on hands-on practical activities that allow you to learn the concepts by practicing them on a regular basis.
- This course explores the use of electronic spreadsheets using Microsoft Excel. This course will present the MS Excel application interface, tools and features. You will learn about the fundamentals of spreadsheets, working with data, formatting cells, working with ranges of data and cells, as well as applying functions and formulas to manipulate the data in the rows and columns of a spreadsheet. In addition, you will learn how to present tabular data in a variety of different chart formats. This course relies heavily on hands-on practical activities that allow you to learn the concepts by practicing them on a regular basis.
-
- This level 1 course will present the MS Word application interface, tools and features. You will learn about the fundamentals of word processing, document, paragraph and character formatting, working with templates, lists and tables. This course relies heavily on hands-on practical activities that allow you to learn the concepts by practicing them on a regular basis.
- This level 1 course will present the MS Word application interface, tools and features. You will learn about the fundamentals of word processing, document, paragraph and character formatting, working with templates, lists and tables. This course relies heavily on hands-on practical activities that allow you to learn the concepts by practicing them on a regular basis.
-
- This program contains a practicum placement of 80 hours of work at a job site. This practicum work experience is a mandatory diploma
requirement and the business/organization does not pay for the services of the student during the practicum.
- This program contains a practicum placement of 80 hours of work at a job site. This practicum work experience is a mandatory diploma
-
- This course is designed to equip students with interpersonal skills identified by employers as essential for success in the professional world. Using a variety of instructional methods including case studies, group exercises and discussion, students learn and practice key communication skills.
-
- This course will introduce students to skills and concepts that will help them achieve personal, academic, and career success.