"The MOA program helped me get hands on experience and really showed me what my options were, employment-wise. I feel better about myself and my career options." - Sara D., Medical Office Assistant Graduate, CDI College
CDI College's Medical Office Administration diploma program is meant for students with an interest in science, medicine, and working with the public. Graduates of this program are employed in a variety of work environments including hospitals, private medical practices, and clinics.
The program covers fundamental office procedures and technology such as information processing, business procedures, keyboarding, and Microsoft Word and Excel programs. It also teaches medical office-specific skills like human anatomy, medical terminology, and medical machine transcription. Students are able to put these skills into practice through a mandatory practicum in a real-world medical office.
Students continue to be supported after graduation through our Career and Employment Services department, which assists with job search and interviewing skills, employer expectations, and resume preparation.
This program is 41 weeks in length.
Job Opportunities
- Medical Clinics
- Specialists' Offices
- Insurance Companies
- Hospitals
Medical Office Administration
Offered in Alberta At:
Calgary City Centre Calgary North Calgary South Edmonton City Centre Edmonton North Edmonton South Edmonton WestAlso offered in British Columbia as Medical Office Assistant At:
Abbotsford Burnaby Richmond VictoriaAlso offered in Manitoba as Medical Office Administrator At:
WinnipegAlso offered in Quebec as Specialist in Applied Information Technology - LCE.3V Option: Medical Office Assistant At:
Laval Longueuil Montreal Pointe-Claire Quebec CityAlso offered in Ontario as Medical Office Assistant - Ontario At:
Ajax Hamilton Mississauga North York Scarborough TorontoProgram Courses
The program outline below is for Alberta . Click here to see the outlines for British Columbia, Manitoba, Quebec and Ontario.
| Code | Course Name | Hours |
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- This course provides students with the basic knowledge needed to bill the Alberta Health Care Insurance Plan for medical services. Students will receive instruction and certification in basic rescue CPR.
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- The workplace of the twenty-first century demands excellent communication skills. The focus of this course is on the application of language arts skills and writing techniques that ensure effective and grammatically correct business communications.
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- Students will have the opportunity to review and discuss the final practicum placement. Simulated practice may be given in panel interviews as well as practice scenarios for the job interview. Students will update their resumes and cover letters. Students will have use of a Job Search lab which has unlimited Internet access, a job search resource library and a fax machine and phone for contacting prospective employers.
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- This course is intended to provide students with a basic knowledge of business procedures as they relate to a medical office.
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- This course introduces anatomical terms and examines how they are derived. Students also become familiar with various medical letters and reports routinely dictated by the medical profession and utilize transcription equipment to practice the correct formatting, spelling, and grammar used in these reports.
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- This course introduces students to Medical transcription and document preparation in health care. Students will learn various types of reports utilized in medical facilities and report templates will be introduced.
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- This course offers a case-oriented, problem-solving approach for learning Microsoft Access. Students explore basic and more advanced features of this powerful database management system.
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- This course offers a case-oriented, problem-solving approach for learning Microsoft Excel. Students explore both basic and advanced features while creating a variety of documents such as budgets, marketing and sales reports, forecasts, and statistical tables.
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- Students work with basic and more advanced features of Microsoft Outlook to manage messages for efficient communication, maintain personal and business contacts, and organize appointments and tasks.
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- Students will explore both basic and more advanced features of Microsoft PowerPoint while creating visually attractive and effective presentations.
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- This course offers a case-oriented, problem-solving approach for learning Microsoft Word. Students work with both basic and advanced features while creating a variety of documents such as letters, memos, forms, and reports.
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- The daily routines of a modern business office are examined, and the skills necessary to assist in the smooth operation of the office are presented in this course. A variety of presentation methods may be used including lecture, discussion, role plays, case studies and work simulations that require the student to complete tasks/projects that simulate real-world office situations.
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- This module is for course credits but has no grade. Students will be placed in actual work places related to their field of study and will be expected to act as a regular employee period in order to gain the valuable "real world" experience that so many employers seek. Students are encouraged to find their own work experience placement; however, once placed, continuation in that placement is mandatory.
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- This course is designed to equip students with interpersonal skills identified by employers as essential for success in the professional world. Using a variety of instructional methods including case studies, group exercises, and discussion, students learn and practice key communication skills.
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- This course will introduce students to skills and concepts that will help them achieve personal, academic, and career success.