"I have a new career that I feel really positive about. I would definitely recommend CDI to other people looking to start a new career." - Sheryl F., CDI Graduate
Dental receptionist jobs are fast-paced and challenging. Employers demand professional dental staff to possess both general office skills and specialized dental knowledge, including knowledge specific to dental specialists such as orthodontists and oral surgeons.
CDI College's Dental Receptionist Coordinator program teaches students medical and dental fundamentals like anatomy, physiology, terminology and dental equipment. Students are introduced to office-standard programs like Microsoft Word and Excel, as well as dental office procedures. Students will get a chance to put those skills into practice as part of their 80 hour practicum in a real world dental office.
This program is 28 weeks in length.
Job Opportunities
- General Dentist's Office
- Endodontist's Office
- Periodontist's Office
- Orthodontist's Office
- Pedodontist's Office
- Oral and Maxillofacial Surgeon's Office
- Receptionist for Dental Manufacturing Company
- Hospital Dental Departments
- Dental Laboratories
- Public Health Department
Dental Receptionist Coordinator
Program Courses
The program outline below is for British Columbia.
| Code | Course Name | Hours |
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- This course covers the study of the shape, structure and functions of the human body. An introduction to medical terms and word parts is also introduced to allow students to build their medical terminology vocabulary. Topics covered include Skeletal system, Muscular system, Blood and Lymphatic systems, Cardiovascular, Digestive, Respiratory, Integumentary, Special Senses, Male and Female Reproduction, Endocrine and Nervous system.
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- This course will teach students how to perform all tasks associated with office bookkeeping and payroll. This will include month-end, year-end and source deduction remittance. The course also covers bank reconciliation and ledger balancing for year-end functions. Other topics include marketing the dental practice, dental specialties, and special practices.
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- This course will provide students with the knowledge and skills related to dental reception procedures. Topics will include the organization and management of patient records, appointment control, dental claims, and financial procedures.
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- This course introduces students to dental software packages used in offices and facilities. This includes patient registration, booking appointments, patient billing, reconciliation, medical records and prescription preparation. This will also include all the reports required by an office to account for all aspects of bookkeeping in a computerized system. Time is also allocated during this segment for a final comprehensive program examination.
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- This course introduces students to Dental transcription and document preparation. Students will learn various types of reports utilized in dental facilities and report templates will be introduced.
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- This component provides students with the knowledge and skills that are required to recognize and prevent medical and dental emergencies within the dental office. It will prepare students to assist the dentist in administering immediate care for the client in the dental office environment. Students also participate in CPR/First Aid training.
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- Students are provided with an understanding of normal anatomy and physiology beginning with an introduction to the human body and its functions. Students will learn detailed anatomy of the head, neck, and will examine the normal development of the oral cavity and facial complex, teeth, and the attachment unit.
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- This course is designed to equip students with interpersonal skills identified by employers as essential for success in the professional world. Using a variety of instructional methods including case studies, group exercises, and discussion, students learn and practice key communication skills.