Information Technology (IT) has become a vital part of all business. The efficient transmission of information and the storage and analysis of it are among the most important functions. Information Systems Support Specialists help organizations share and store information through computer networks, systems and databases.
The Information Systems Support Specialist program will provide students with both theory and practical experience necessary to design, implement, manage, and maintain computers and network installations in organizations of all sizes. The program covers a wide range of topics from hardware installation, configuration, and networking to Windows operating systems, MS Office support and help desk techniques.
Students will study the theory of computer systems hardware and software components and develop the practical skills through hands-on lab training. In addition, they’ll learn about help desk and troubleshooting operations.
The Information Systems Support Specialist program helps students prepare for industry standard certification examinations including Computing Technology Industry Association (CompTIA) A+ and Net+ as well as Microsoft Certified Technology Specialist (MCTS).