img
ENGLISH FRENCH
British ColumbiaBC AlbertaAB ManitobaMB OntarioON QuebecQC 1-800-889-1712

Resolving Urgent Tech Situations in the Office

Tuesday, September 25, 2012

In today's office, computer support technicians never know what their day is going to look like. Whether there is an internet outage or they have to reconnect network printers to every single computer in the office, they are constantly busy tending to in-house technology problems, as well as issues that company clients face every day. While information technology (IT) professionals cannot necessarily predict these problems, they can prepare to be able to solve them when they do come up in the workplace.

Tech companies that rely almost entirely on the internet to run their business may go straight into panic mode once their employees realize that the internet has faced an outage issue. While at first it can feel like a relaxing break, the inability to complete daily tasks starts to send feelings of anxiety through every worker. It is up to the networking administrator to help curb these feelings - fast.

Keep workers calm
First, techies can delegate one administrator to visit each office in the building and let them know that the problem is being addressed and they are searching for a solution as efficiently as possible. Letting them know that someone is on the job immediately may appease coworkers and allow them to enjoy their time away from their desk instead of worrying about the assignments they need to tackle.

Get to the problem
After addressing the office, network administrators can work as a team to come up with a solution. Sometimes, the problem is as simple as a frayed cord or an unplugged outlet. Other times, more research may be needed and additional support might be necessary to coming up with an answer. In these situations, the directors of the tech departments may need to call their internet service provider to see if the problem resides outside the office.

Keep smiling
While it can be a stressful situation, company employees would rather see a calm and collected IT worker than someone who is equally frustrated about the scenario at hand. The attitude of the entire office could potentially remain positive as long as the tech department shows that the problem is nothing over which to trigger an unhealthy amount of stress.

Students who think they can handle these types of situations with finesse and technological skill can consider enrolling in IT courses at CDI College. For more information, fill out the form on the right.

1 / 21
Impact your community working in healthcare
July 5, 2019
The reward for being a healthcare worker is simple: you get to make a difference in people’s lives. Each day, healthcare workers play a vital role in the delivery of services to help people deal with injury, illness, addiction, and other...
Read full story . . .
2 / 21
7 unusual-but-smart places to squeeze in study time
June 13, 2019
As a student, few things are as precious as a good place to study, but finding one isn’t always easy. Stay at home, and noisy roommates or family members might disrupt you. Head out the door, and you might face a long journey to a crowded...
Read full story . . .
3 / 21
Addictions and Community Services Worker Instructor Making a Difference in Calgary
April 2, 2019
Kathy DuGray, an instructor in the Addictions and Community Services Worker program at CDI College’s Calgary South campus, is known for her big heart and love for her students. “Once someone is Kathy’s student, she takes resp...
Read full story . . .
4 / 21
CDI College raises $4,000 on Pink Shirt Day
March 1, 2019
VANCOUVER, BC – March 1, 2019 – Faculty, staff, and students at CDI College’s campuses across Canada joined together this past Wednesday, February 27th, to take a stand against bullying, raising $4,000 for the CKNW Kids Fund and Fondation Jasmin Roy...
Read full story . . .
5 / 21
CDI College Holiday Food Drive Brings in More Than 2,700 Items
January 7, 2019
Vancouver, BC; January 7, 2019 – CDI College students, instructors and staff collected non-perishable items for local food banks over the holidays, bringing in nearly 2,700 items across our 25 campuses. “We are thrilled with the kin...
Read full story . . .
6 / 21
Holiday Stocking Stuffer Contest - Win A $100 Gift Card!
December 17, 2018
Help spread some holiday cheer with CDI College! Visit us on Instagram , Facebook , or Twitter and take part in our Stocking Stuffer Contest. To enter, comment on or retweet our December 17 contest post. In your comment or retweet, tag a f...
Read full story . . .
7 / 21
Top 5 Reasons to Train for a Career in Business and Marketing
October 23, 2018
If you're thinking about returning to school for additional training, getting an education in business or marketing is a great way to help you find your future employment. The many business and marketing programs at CDI College will give yo...
Read full story . . .
8 / 21
CDI College raises more than $3,200 for Heart and Stroke on World Heart Day
October 11, 2018
VANCOUVER, BC; October 11, 2018 - During the month of September and in honour of World Heart Day on September 29th, CDI College campuses across Canada were raising money and awareness for cardiovascular health, eventually bringing in more than $3,20...
Read full story . . .
9 / 21
CDI College National Open House August 23!
August 10, 2018
Join us on Thursday, August 23, 2018 from 6-8pm to discover the path to your new career! CDI College is hosting open houses on Thursday, August 25, 2016 from 6-8pm at each of our campuses across Canada. Whether you’re in British Columbia...
Read full story . . .
10 / 21
Top 5 Reasons to Work in Social Media
June 26, 2018
For marketers, social media has emerged as the most powerful tool for increasing sales, growing brand awareness, and attracting new and larger clients. With the rapid growth of social media, nearly every company has its own social strategy, wit...
Read full story . . .
11 / 21
Your One-Stop Shop for All Things CDI College
May 1, 2018
CDI College Student Swag Store Now Live The new CDI College Store is now open. Your one-stop shop for everything CDI College, from sweatshirts and backpacks to coffee mugs, water bottles, and more, you’ll find everything here. The st...
Read full story . . .
12 / 21
Five Reasons to Pursue a Healthcare Career
April 25, 2018
Choosing your new career path is the most important decision you’ll make, and the possibilities are endless. With Canada’s population aging and the boomer generation retiring, there will be an immediate need for trained healthcare p...
Read full story . . .
13 / 21
CDI College Takes Aim at Cyber Bullying on Pink Shirt Day
March 5, 2018
VANCOUVER, BC – March 7, 2018 – Staff and students at CDI College campuses across Canada joined together to participate in Pink Shirt Day on Wednesday, February 28, 2018 raising more than $4,000 for anti-bullying programs run by the CKNW...
Read full story . . .
14 / 21
Receive a $1,500 ECE Scholarship!*
March 1, 2018
CDI College is currently offering a $1,500 scholarship * to qualified applicants who enroll in the Early Childhood Education – JEE.13 program in the province of Quebec with classes starting before March 31, 2018. Click here or call 1-888-654-4...
Read full story . . .
15 / 21
Top 5 Tips for Returning to School as a Mature Student
February 26, 2018
Returning to school after a layoff or career change is an intimidating prospect – but there are ways to minimize the pressure before you step foot into class. With all the support CDI College offers for mature students, you’ll be ab...
Read full story . . .
16 / 21
CDI College Holiday Food Drive Brings in More Than 5,000 Items
January 9, 2018
Across Canada, campuses pitch in to help Vancouver, BC - January 9, 2018 - Across Canada, from November 20 to December 15, CDI College campuses collected non-perishable items for local food banks, bringing in more than 5,100 items across our 25...
Read full story . . .
17 / 21
Marketing Professionals Are Needed Now in Manitoba
November 28, 2017
Two new CDI College training programs prepare students for careers in marketing and social media In the last decade, we’ve seen a significant shift in how products are marketed and sold – people have moved to researching and buying...
Read full story . . .
18 / 21
CDI College raises more than $5,200 for Heart and Stroke on World Heart Day
October 4, 2017
VANCOUVER, BC; October 4, 2017 – In preparation for World Heart Day on September 29th, CDI College campuses across the country spent the month of September raising money and awareness for cardiovascular health, eventually raising $5,220 for th...
Read full story . . .
19 / 21
Rehabilitation Therapy Assistant Program Now Available at CDI College Winnipeg
April 19, 2017
Winnipeg, MB – April 19, 2017 - CDI College is now offering the Rehabilitation Therapy Assistant program at our Winnipeg campus! Students learn to work with physiotherapists and occupational therapists to aid in the recovery of patients, getting...
Read full story . . .
20 / 21
CDI COLLEGE RAISES OVER $4,000 FOR PINK SHIRT DAY 2017
March 2, 2017
Vancouver, BC – March 2, 2017 - CDI College campuses across the country participated in Pink Shirt Day on Wednesday, February 22 and successfully raised over $4,000 in support of CKNW Orphans’ Fund and Foundation Jasmin Roy’s anti-...
Read full story . . .
21 / 21
CDI College to Award $25,000 in Bursaries Across Canada
February 1, 2017
Students who enroll before Feb. 28, 2017 will qualify for a $1,000 bursary! For students that enroll at CDI College before February 28th, they could be awarded a $1,000 completion bursary*. $25,000 in total will be awarded, with one, $1,000 bursa...
Read full story . . .
Questions? Complete the form below to request FREE information!

I understand that by submitting this form, I consent to be contacted by email, phone, text message or any other form of communication by CDI College. My consent can be withdrawn at any time.

Request Free Info