The Network Systems Administrator program is designed for students wishing to pursue a career in planning, implementing, administering, supporting, and securing networked computer systems and their users. Network design, installation, maintenance, and management as well as implementation and operating computer services are the backbone of the information technology industry.
The Network Systems Administrator program will provide students with the skills to plan, implement, administer, and maintain a computer network and foster computer user support skills required to meet employers' needs in these areas.
Network Administrator (Small Organizations)
Customer Support Analyst
PRAC100 - Practicum
Students will be placed in actual work places related to their field of study and will be expected to act as a regular employee in order to gain the valuable real world experience that so many employers seek. Students are encouraged to find their own work experience placement; however, once placed, continuation in that placement is mandatory.
CES4 - Career and Employment Strategies
In business, as in other interpersonal contact, the impression formed in the first 10 to 15 seconds is crucial to the success of the relationship. The importance of the customer and of customer relations to business success is examined through case studies, role-playing, take-home assignments and discussion. Students will learn relevant theories of human behaviour and how they may be applied to resolve conflicts and improve customer relations.
CAW4 - Configuring Advanced Windows Server 2012 Services
The Configuring Advanced Windows Server 2012 is the third of the MCSA courses that covers the installation, administering and configuring Windows Server 2012. It continues with the material learned in the previous two courses, by configuring and managing high availability, configuring file and storage solutions, configuring network services, configuring the Active Directory infrastructure, and configuring identity and access solutions. The course is intended to align with the objectives of the Microsoft 70-412 MCSA and MCSE certification exam.
AWS4 - Administering Windows Server 2012
Administering Windows Server 2012 is the second of the MCSA courses. This course covers the administering Windows Server 2012. It covers deploying, managing, and maintaining servers including configuring file and print services, configuring network services and access, configuring a network policy server infrastructure, configuring and managing Active Directory, and configuring and managing Group Policy. The course is intended to align with the objectives of the Microsoft 70-411 MCSA and MCSE certification exam.
SCP4 - Security +
This course explores the issues related to computer and network security and its implications. Students will learn to recognize security threats and ramifications, identify sources of security threats and major areas of vulnerability. The course will examine ways to detect and neutralize system and network security threats, implement security protection procedures and practices. Methods of security disaster recovery will also be explored in this course.
INN4 - Introduction to Internetworking
This course explores the fundamental concepts in internetworking. The focus of this course is TCP/IP. Students will explore the DOD and OSI Reference Models and learn to identify TCP/IP Protocol Suite Components and implement IP addressing and Subnet Masks. Students will learn about name resolution and TCP/IP naming services and how to navigate the Cisco IOS Interface and perform basic operations on Cisco Routers and Switches.
ICN4 - Interconnecting Cisco Network Devices
This course explores the configuration and administration of common Cisco Network devices. Students will learn about Layered Internetwork Communication, Protocols and Standards and how to plan and design Internetworked LANS and WANS. This course will allow the students to work with the Cisco Internetwork Operating System (IOS) in a simulated environment. Students will learn to implement and manage Cisco routers and switches.
ICW4 - Installing and Configuring Windows Server 2012
The Installing and Configuring Windows Server 2012 is the first of the MCSA courses that covers the installing and configuring Windows Server 2012, Active Directory, and basic networking services. Other topics including configuring local storage, configuring print and document services, configure servers for remote management, configuring Hyper-V, IPv4/IPv6 addressing, DHCP, DNS, and group policies.
WN74 - Configuring a Windows Client Operating System
This course explores the features and capabilities of a Windows operating system. Students will install and Configure a Windows based operating system. Students will explore System requirements, User and System Management and Administration, Networking and Remote access services. The course will also explore how the operating system will inter-operate with other operating systems. Students will learn the concepts of system security as they apply to the operating system as well as disaster protection, recovery and troubleshooting. The final part of this course will explore the operating system support for software applications as well as the optimization of the operating system.
VIS4 - Visio
IT professionals are constantly working with a variety of diagrams from basic flowcharts to floor plans and Network diagrams. This Introduction to Microsoft Visio course is designed for students who are new to Visio and who will be using Microsoft Visio to create basic workflows and perform end-to-end flowcharting and diagrams. Students will learn about the tools and features of Visio and apply the skills to create a variety of diagrams on a scale from the basic organizational charts and flowcharts to the more complex workflow diagrams and network diagrams.
NWP4 - Network +
The Network+ course will provide students with an introduction to the theory of networks. Students will learn basic networking concepts relating to the types of networks, general networking components, specialized hardware and software associated with networks, and how to setup and configure networks. Students will also learn about network security, wireless networks as well as Voice over IP network capabilities.
APB4 - Managing and Maintaining PCs: A+II
This course is the second of two consecutive courses that align to the CompTIA A+ certification requirements. This course focuses on the software installation, configuration and troubleshooting as well as system security. Students will gain an understanding of the various network models, standards and protocols. Students will install, configure and troubleshoot operating system software as well as application software packages. Finally the course will explore security issues involving software installations.
APA4 - Managing and Maintaining PCs: A+I
This course is the first of two courses that cover the general installation, maintenance and management of computer hardware and software resources. This first course focuses on the hardware resources that make up a computer system course align to the CompTIA A+ learning objectives. Students will learn about the operation of microcomputer systems, the various hardware components that makeup a computer system and how to troubleshoot common hardware problems.
PSK4 - Professional Skills
This course is designed to equip students with the skills necessary for dealing effectively with both customers and colleagues in the business world. Using a variety of instructional methods including role-plays, case studies, group exercises, simulated situations, and discussions, students learn and practice customer service and interpersonal skills necessary for success in today’s business environment.
MSE4 - Microsoft Excel
Relying heavily on a hands-on practical training approach, students learn by doing through skills based simulations, training and assessments in Microsoft Excel. The course starts with an overview of spreadsheets and how to use the common features and functions of Microsoft Excel. The course then focuses on the core features of Microsoft Excel where students learn how to enter and format data and use the various functions and formulas to manage and manipulate data. The course continues with more advanced topics such as performing quantitative analysis with logical, lookup and various mathematical and financial functions. Depicting data visually is an important feature of Excel. Students will learn how to work with charts in Excel to produce a variety of different charts based on data housed in a spreadsheet. Finally students will learn to handle large volumes of data with datasets and tables.
MSW4 - Microsoft Word
This course introduces the students to word processing with Microsoft Word. Relying heavily on a hands-on practical training approach, students learn by doing through skills based simulations, training and assessments. Learners will focus on the core features of Microsoft Word such as proper document formatting, organization and editing using the tools and features of the ribbon. The course will then continue with more advanced topics such as working with tables, lists, objects, templates footnotes and endnotes and mail merges. Students will explore the collaboration features that allow users to share and collaborate on documents through the use of track changes, sharing and reviewing.
MOT4 - Microsoft Outlook
This course presents the MS Outlook application interface, tools, and features. You will l earn about the fundamentals of an e-mail application, scheduling, calendars, contact lists, creating, forwarding and managing messages. This course relies heavily upon hands-on practical activities that allow you to learn concepts by practicing them on a regular basis.
SSS4 - Student Success Strategies
Emphasis is placed on thinking about achieving success from day one, and developing the non-technical skills to enhance personal, academic, and career success.