Owing to increasingly powerful desktop computers and office software,
businesses are relying on a few key people to perform the multitude of
administrative duties that previously required many clerical staff.
These key administrators are highly organized and well trained in
leading edge office automation technology.
The aim of the Business Administrative Professional diploma program is
to provide you with a combination of office administration skills and
technology. This combination includes general office administration,
management and the operational skills needed to take charge as a cutting
edge Business Administrative Professional.
Administrative Services Coordinator
Coordinator, Office Services
PRAC1000 - Practicum
Students will be placed in actual work places related to their field of study and will be expected to act as a regular employee in order to gain the valuable real world experience that so many employers seek. Students are encouraged to find their own work experience placement; however, once placed, continuation in that placement is mandatory.
CES4 - Career and Employment Strategies
In business, as in other interpersonal contact, the impression formed in the first 10 to 15 seconds is crucial to the success of the relationship. The importance of the customer and of customer relations to business success is examined through case studies, role-playing, take-home assignments and discussion. Students will learn relevant theories of human behaviour and how they may be applied to resolve conflicts and improve customer relations.
EOS4 - Executive Office Simulations
This course helps prepare students for the real world of office work. It provides a simulated office environment where students can practice the skills learned in previous courses.
OSK4 - Office Skills
This course is designed to impart the knowledge and skills that are essential to work successfully in today's office environment. The course deals with the challenges when working as an administrative assistant covering a wide range of topics ranging from duties, the changing workplace, office politics, ethics, and attitude to organizing time and organizational structure.
BEP4 - Business English and Proofreading
In this course, students will develop essential English skills through review and application of basic grammar and punctuation principles necessary for successful workplace communication. Students will also learn to proofread business communication as a three-step process that includes reviewing copy once for format, once for content and mechanical errors, and once for references and numerical text. Throughout the process, students will learn and apply standard proofreading symbols.
EBW4 - Effective Business Writing
Following the completion of this course, students will be able to: describe business communications in today’s workplace; communicate in teams using listening, nonverbal and meeting skills; plan, write and review various types of business messages; communicate effectively using memos, email, letters and instant messages; create business reports and proposals; plan, write and deliver oral presentations.
MSP4 - Microsoft PowerPoint
This course introduces the students to presentation development and design with Microsoft PowerPoint. Relying heavily on a hands-on practical training approach, students learn by doing through skills based simulations, training and assessments. The course starts with an overview of Microsoft PowerPoint where students learn about common views, features, tools and the environment of PowerPoint. The course then focuses on core processes of development and design of robust PowerPoint presentations and enhancing the presentations with the rich media tools offered by PowerPoint. Students will learn to use the PowerPoint templates, outlines and themes to design presentations.
MSA4 - Microsoft Access
This course introduces the students to relational databases with Microsoft Access. The course starts with an overview of Microsoft Access and databases in general. Students will learn the fundamental features of relational database and how databases are used to store related information and query the information. After learning how to create and modify a database and work with records, students will learn to sort data and filter to a database. Students will then explore the different ways to query a database and extract the information based on different criteria. Subsequent to working with multi-table databases, students will then learn to work with different types of functions to manipulate data, forms to input data into a database and reports to display data.
MSE4 - Microsoft Excel
Relying heavily on a hands-on practical training approach, students learn by doing through skills based simulations, training and assessments in Microsoft Excel. The course starts with an overview of spreadsheets and how to use the common features and functions of Microsoft Excel. The course then focuses on the core features of Microsoft Excel where students learn how to enter and format data and use the various functions and formulas to manage and manipulate data. The course continues with more advanced topics such as performing quantitative analysis with logical, lookup and various mathematical and financial functions. Depicting data visually is an important feature of Excel. Students will learn how to work with charts in Excel to produce a variety of different charts based on data housed in a spreadsheet. Finally students will learn to handle large volumes of data with datasets and tables.
MSW4 - Microsoft Word
This course introduces the students to word processing with Microsoft Word. Relying heavily on a hands-on practical training approach, students learn by doing through skills based simulations, training and assessments. Learners will focus on the core features of Microsoft Word such as proper document formatting, organization and editing using the tools and features of the ribbon. The course will then continue with more advanced topics such as working with tables, lists, objects, templates footnotes and endnotes and mail merges. Students will explore the collaboration features that allow users to share and collaborate on documents through the use of track changes, sharing and reviewing.
MOT4 - Microsoft Outlook
This course presents the MS Outlook application interface, tools, and features. You will l earn about the fundamentals of an e-mail application, scheduling, calendars, contact lists, creating, forwarding and managing messages. This course relies heavily upon hands-on practical activities that allow you to learn concepts by practicing them on a regular basis.
SSS4 - Student Success Strategies
Emphasis is placed on thinking about achieving success from day one, and developing the non-technical skills to enhance personal, academic, and career success.